The PN Patient Care Services Coordinator works closely with the PN Administrator and PN Director and is responsible for coordinating the care of perinatal patients at CommuniCare Health Centers. The PN Patient Care Services Coordinator works with a team of midwives, obstetricians, nutritionists, social workers, medical assistants, health educators, and other staff to ensure the coordination and quality of services provided. CommuniCare Health Centers is a Federally Qualified Health Center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, behavioral health and outreach services to low income, multi-ethnic, uninsured and underinsured populations.

SCHEDULE:40 hours per week, Monday Friday. Position located at our Davis Community Clinic in Davis, CA. Travel to other sites may be required. Some evenings required.

RESPONSIBILITIES:

The following reflects managements definition of essential functions for this job, but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.

• Responsible for the coordination of care for perinatal patients including but not limited to: scheduling of patient appointments, referrals to specialists and labs and tracking of patient attendance to referrals and appointments; coordination of outpatient/inpatient continuity of care; assist clinicians with tracking of high risk patients and tracking of abnormal test results; schedule care transfers, hospital admissions, and referrals as directed by the midwife; monitor referrals to available resources including childbirth classes, WIC, Substance Abuse treatment, Social Services, Dental services, nutritionist, etc.
• Communicate effectively with Medi-Cal, Partnership and other insurers to assist clients with obtaining health care coverage and problem solving insurance issues as needed.
• Adherence to CPSP guidelines to ensure appropriate health education, nutrition and psycho-social care services are offered and a plan of care has been developed and followed up for each client.
• Assures the consistent delivery of high quality services through thorough patient chart preparation including; all lab, ultrasound and medical reports are in place; consistent chart order; accurate completion of routing slip; preparation of lab referrals and scheduling for health education, nutrition and social worker as needed.
• Responsible for the accurate completion and timely submission of billing records.
• Ensure compliance to quality assurance in accordance with written policy and procedures. Including abnormal lab tracking, DNKA tracking, high risk patients, and post partum patients.
• Enter and Monitor clinic midwife schedules in ECW. Assist PN Administrator and Clinic Coordinator in monitoring clinic patient schedules to maintain appropriate provider/patient ratios.
• Close Perinatal Patient charts per established guidelines.
• Provide administrative and clinical support to PN Coordinators to ensure quality of patient care and timely follow up of referrals, medical records and lab results.
• Coordinate ultrasound and GYN clinics including, referral management, record review, chart set-up, rooming of patients, Spanish translation, transcribing and clinic follow up.
• Attend Perinatal staff meetings, site meetings and other operations meetings as needed.
• Perform other program duties as required to offer high quality, accessible Perinatal services as assigned by the Perinatal Administrator and Perinatal Services Director.

MINIMUM POSITION REQUIREMENTS:

Education: Medical Assistant or college level coursework with clinic/medical knowledge gained through a combination of training and experience.

Experience: Experience working in a clinic setting and a demonstrated commitment to comprehensive care for low income women. Administrative experience required. Bilingual English/Spanish preferred. Demonstrated knowledge of local health care delivery system. Experience working in prenatal and postpartum care preferred. Demonstrated ability to assume responsibility and to work independently as well as in a team. Experience working in a busy environment, often under pressure, while maintaining accuracy, attention to detail, and courtesy to clients, other employees and customers. Demonstrated commitment to high quality health care for low income populations. Experience with meeting budget guidelines and controlling costs strongly preferred.

Expectations: Attendance and punctuality is necessary. Ability to work well with a multidisciplinary team. Ability to problem-solve and demonstrate self-motivation. Must be able to type and use a computer efficiently, at an intermediate level. Must have a commitment to excellence and high standards including but not limited to excellent written and oral skills, strong organizational, problem-solving and analytical skills. Must have ability to manage priorities and workflow. Required to have versatility, flexibility and willingness to work within constantly changing priorities. Acute attention to detail required. Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions. Able to work independently with little or no supervision. Required to have the ability to deal effectively with a diversity of individuals at all organizational levels and with external customers. Must be able to drive and have a car for use in the position.

Physical Requirements and Work Environment: *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to operate office equipment, including computer equipment. Must be able to sit or stand for long periods of time, with occasional walking. Requires a moderate level of mobility, dexterity, and flexibility in order to perform essential functions. The employee is occasionally required to stand, walk, bend, reach with hands and arms, and to lift 15 lbs. Hearing and close vision abilities required. Work is performed in a typical office environment with moderate equipment noise. Regular travel to all agency sites required. Able to provide proof of vehicle insurance and valid CA drivers license.

PAY RATE:

• The pay range for this position is $22.75/hr.-$32.05/hr. Starting pay within this range will vary depending on the job-related knowledge, skills, and experience.
• May be eligible for annual 2% + 0-2% merit-based pay adjustment (0-4%).

BENEFITS

• Medical Insurance: Kaiser, Sutter Health Plus,Wester Health Advantage
• Dental/Vision
• Flexible Spending Plan (before-tax savings plans)
• Employee Assistance
• Retirement 403b (including match)
• Robust PTO, Floating Holiday, Emergency Sick Time, & Paid Holidays

ADDITIONAL BENEFITS

• Resilience/ professional development support opportunities, including but not limited to: Licensed clinical consultation group, group team meetings, Persons of Color Coalition and specialized clinical consultation group for those providing services in Spanish