Personal Lines Claims Service Representative Job at HSB
Personal Lines Claims Service Representative
WE OFFER
We are looking for talented Claims Professionals to join our team! HSB has a long and respected reputation as the leader in our industry. We carry an AM Best rating of A++ (Superior) and have over 150 years in the business. Our employees enjoy; work life balance, generous paid time off, competitive pay & benefits and an amazing company culture and work environmentIn this position, employee manages claims associated with the existing personal line products (HSP, SL and IDR). Provides customers with quality and service that is consistent with established claims management standards. Key responsibilities includes, but not limited to, prompt contact, timely assessment of damages, investigation relative to the cause of loss, application of relevant coverage, creation of a plan for claim evaluation and resolution, and achievement of the most efficient, cost-effective resolution. Adhere to established claims management standards to produces claim files that reflect accuracy, timeliness, efficiency and distinctive customer service.
WE EXPECT
Education & Experience:- A High School diploma is required
- College degree is preferred
- Adjuster licenses as required by state
- 1+ year experience in customer facing, financial, or service-oriented position
- 2+ years of experience in the Property/Casualty insurance industry and/or as a Claims Adjuster is a plus
- Excellent organization and time management skills
- Good communications skills (verbal and written) with the ability to influence and negotiate
- Strong customer awareness, emotional intelligence, advocacy and ability to cultivate a strong relationship with customers
- Flexibility in work schedule and willingness to work in a fast-paced environment
We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Hartford Steam Boiler Inspection and Insurance Company (HSB), a part of Munich Re since 2009, provides equipment breakdown and other specialty coverages, inspection services and engineering consulting that set the standard for excellence worldwide. One of the world’s leading equipment breakdown insurers, HSB helps clients reduce risk through a unique combination of specialty coverages, engineering-based risk management strategies and loss prevention services. A.M. Best Company awarded the HSB Group of companies its highest financial rating, A++ (Superior). We look ahead, anticipate risk and leverage our knowledge and experience to develop new solutions to help our clients meet tomorrow's challenges. To see the future we see check out our LinkedIn page: http://www.linkedin.com/company/hsb
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