POSITION SUMMARY:

Assists with coordinating outpatient/inpatient services for NMH residents, including laboratory services, ambulance services, x-ray services and all necessary reimbursement requirements for scheduling and documentation for these services on a day-to-day basis for all Neshaminy Manor Home residents. Assumes the Outpatient Coordinator responsibilities in his/her absence.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Assists coordinating and scheduling with all consults and tests at hospitals, physician’s offices and at the Home including receiving orders, pre-registering residents, scheduling resident transportation and monitoring overall documentation.
• Assists with scheduling all in-house clinics that includes, but is not limited to, podiatry, eye, dental, pacemaker checks, optician, audiology, GYN and neurology.
• Assists with making rounds as well as assisting each specialist as he/she treats residents.
• Maintains all required documentation including test results, consent and insurance forms and files/forwards as required for NMH documentation, doctors’ offices and hospitals.
• Completes and forwards all third party insurance requirements including referrals and HMO pre-authorizations; schedules physician appointments; sets up transportation; and sets up designated labs.
• Responsible for identifying and coding all lab and x-ray tests to include the proper ICD code and related diagnosis.
• Maintains ongoing transfer files for all clinics, labs, consults, etc.; completes all filing as required.
• Assists with ordering/troubleshooting/maintenance/repairs and maintains files for ACCU-check blood sugars, hearing aids, glasses, shoes and as necessary, supplies and equipment.
• Operates computer programs required for all lab/clinic functions including training new personnel, troubleshooting programs and equipment as necessary.
• Serves as a backup for in-house clinics and central supply. Serves as companion aid for residents requiring assistance to hospital, doctor’s offices, etc.
• May be required to perform additional work that follows prescribed or well-established procedures that can be learned within a reasonable time by training on the job. More detailed instructions as to the nature of their duties will be given to employees at the beginning of work.

QUALIFICATIONS REQUIRED:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent.
• Medical terminology background required.
• Computer experience in Word, Excel and database program.
• Office management experience preferred.
• Ability to prioritize and work independently with a strong sense of team spirit, good communication skills and a positive resident-centered approach to problem-solving.

Job Details