“We believe in empowering individuals to realize their potential where they live and work”

When you choose The Overlook, you join a team of passionate professionals who care deeply about working in healthcare and serving those in their community. The Overlook is a non-profit organization that puts their residents, patients, community and team members first.

Our Team of professionals is focused on building and fostering a great working environment!! While we may work autonomously much of the time, teamwork is the reason for our great outcomes, happy staff members and customers!

This position par-time 8AM_4PM (24 hours total)

POSITION SUMMARY:

The Vista Program Assistant, in conjunction with other team members and the Program Director, is responsible for the special service and care required for each Program member. Assist with member care and program/activity needs while providing a positive physical, nutritional and social environment for members, ensuring they feel safe and purposeful.

THE OVERLOOK WAY:

Culture of Excellence and Core Values:

All Team Members of The Overlook must embrace and conduct themselves at all times in support of the company’s 28 Guiding Principles and core values, which form the foundation of our unique culture. 

Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally 

Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it 

Compassion: understanding and sympathetic of others 

Creativity/Innovation: thinking wildly, planning accordingly 

Grace: putting people at ease, without compromising performance or outcomes

PRINCIPLE DUTIES/ESSENTIAL FUNCTIONS:

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. 

With the Program Director create, organize, and facilitate therapeutic and purposeful, engaging activities allowing for relaxation, exercise, and socialization 

Motivate and encourage members to become involved in such activities 

Initiate and lead small group, large group and one to one activities with members 

Ensure that supplies for all activities are readily available and activities are set up for members 

Provide cueing and reminding with ambulation, meals and toileting 

Provide medication reminders for members as needed 

Assist with "household chores" and encourage participation of interested members 

Ensure that all rules, regulations and safety practices are properly executed 

Perform work in accordance with the facility standards and policies regarding risk management, safety, infection control, etc. 

Assist with facilitation of Vista Dining Program. Serve appropriate snacks and beverages 

Use proper sanitary procedures to wipe tables and counters and sweep dining room floor after meals and snacks 

Participate in quality improvement initiatives 

Participate in staff meetings 

Provide emotional support to members and family caregivers. 

Provide a positive and supportive environment to members. 

Document in Communication Book per Program policy 

Ensure members' safety; follow health and safety policies; anticipate hazards, and take appropriate measures to respond. 

Respond to emergency situations calmly and effectively 

Report any change in member’s health or condition to Program Director 

Report environmental hazards to Program Director 

Demonstrate respect and compassion in every interaction with members, peers and family caregivers 

Conduct oneself with the highest degree of honesty and integrity in every interaction 

Demonstrate a passion for caring as evidenced by interactions with co-workers, members , families, and visitors 

Maintain the confidentiality of all member and family information 

Attend and participate in mandatory training and in-services

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience: 

Must have current certification as a nursing assistant or home health aide 

High School education preferred 

Possesses current First Aid, and Heimlich certification, if required by state regulations

Knowledge, Skills and Abilities: 

Language Ability: Ability to read, write, speak and understand the English language. Knowledge of the structure and content of the English language including the meaning of words, rules of composition, and grammar. Ability to effectively communicate with peers, supervisor, residents, clients, and guests. 

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals. 

Cognitive Demands: Ability to apply common sense understanding to carry out instructions provided in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Able to swiftly change direction as necessary.

Reliability including reporting to work as scheduled and on time, and completing assignments according to facility policy.

Patience, tact, and a willingness to take direction and to work as a team client

Located on a beautiful 450 acre campus in Charlton, Massachusetts, The Overlook Retirement Community and Health Center offers 221 independent living residences and a complete continuum of care including post-acute, assisted living, memory care, CARE management services, and skilled nursing for long and short-term care needs. The Overlook sponsored by the Masonic Health System of Massachusetts has a proud tradition of service since 1911.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage all applicants of all ages.

COMMUNITY OVERVIEW:

The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.

The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.

The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.

THE OVERLOOK WAY:

All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve."

Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally

Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it

Compassion: understanding and empathy for others

Creativity/Innovation: thinking wildly, planning accordingly

Grace: putting people at ease, without compromising performance or outcomes

JUST SOME OF OUR BENEFITS AND PERKS:

In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

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