Property Manager

Reports to: Property Management Supervisors, Kate Taylor, Valerie Dawson or Karen Tallman

Location: Jacksonville, Florida (in-office opportunity)

Our mission: JWB Property Management enhances the value of all assets under management through warmth, longevity, and exceptional customer service to each resident. This leads to maximized rent collection and renewal conversions and minimized maintenance expense for every client.

Who we are: JWB Property Management is the fastest growing property management company in Northeast Florida. As a privately-owned, client-focused company, JWB Property Management is focused on providing the highest quality service to our valued owners and residents.

Office Perks:

Covered base health plan for individual teammate through FL Blue

100% dental coverage through Humana

Ownership PTO (eligible after 6 months)

9 paid holidays

Matching program to your charity of choice

Gym membership reimbursement

401K matching (4.5%) program through John Hancock

Free lunches daily

Volunteer & team-building events throughout the year

Personal & professional development opportunities

Parental leave

Childcare Stipend

Compensation structure:

$50,000 Base Salary

$4,000 Short Term Incentives

= $54,000 Total Compensation

The opportunity:

The Property Manager is a critical position to our success as a company. The ideal candidate will be the main contact point for our residents and is expected to maintain our outstanding customer service track record. The person in this role builds our customer service reputation by handling rent collection and lease renewals for a portfolio of 600 homes. This position will require excellent organization and time management skills to exceed expectations for our residents and owners.

What you are great at (Responsibilities):

• Facilitate rent collection and payments
• Respond to phone calls and quickly adjust schedule as needs emerge
• Communicate with Section 8 Dept and other community agencies
• Responsible for lease renewals and resident relations
• Provide superior customer service to JWB residents
• Facilitate move out process with any residents vacating to ensure proper handling of utilities, possession of property, and expectation setting for move out related charges.
• Ensure positive move in experience for all residents
• Mediate between staff and resident, and support maintenance staff when necessary, to ensure resident satisfaction

What you have already achieved (Requirements):

· College Degree Preferred (Minimum 2 years); High School Diploma Required

· Appropriate Score on Predictive Index (part of JWB’s hiring process which applicant will receive after app submission)

• Superior communication skills, collaborative with strong leadership and interpersonal skills
• Work well in a team-oriented environment and analyze decisions with broad perspective
• Results oriented leader with high level of self-motivation
• Must be enthusiastic, creative and able to think both strategically and tactically
• Highest level of personal and professional integrity and ethics
• Strong customer service skills
• Demonstrated proficiency in Microsoft Office, Google Docs, Internet applications and related software
• Demonstrate effective and efficient decision-making skills

Who you’ll work with:

· Our valued residents

· Our preferred vendor list

· Our internal property management, maintenance, and service teams

· 90+ internal teammates

Time Commitment:

8:30a-5p Monday-Friday

** Minimal on-call responsibility during holiday closures or as back up to on-call staff

Job Type: Full-time

Pay: $50,000.00 - $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan

Experience level:

• No experience needed

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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