Rail Sales Manager Job at Knorr-Bremse
LOCATION: West Chicago / Illinois (US-IL), United States |
BRAND: New York Air Brake |
REQUISITION ID: 2661 |
JOB GRADE: 17
Since 1890, New York Air Brake has been an innovative leader in the heavy-haul railroad industry. As a member company of Knorr-Bremse –the world’s leading manufacturer of braking systems for rail and commercial vehicles-New York Air Brake is recognized worldwide as a Center of Competence for heavy-haul freight railroad control systems. From multiple locations, we serve customers across the United States, Canada, and Mexico—reaching clear across the globe to South America, Africa, the Middle East, China, and Australia. Our talented, diverse, and dedicated teams develop innovative solutions to the challenges facing our customers. Join us in our next steps.
JOB DESCRIPTION:
The role will be responsible for developing customer relationships and sales data we need to develop a semi-automated, high service level, “retail window,” to the short lines and lower volume customers. This person will need to develop an intimate knowledge of the customer's business to provide appropriate unique sales/value propositions.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Identify, organize, and prioritize new target accounts to meet strategic business initiatives. Potential accounts include Shortline Railroads, distributors, repair centers, etc.
- Develop and maintain customer accounts through regular personal visits, as well as telephone and written correspondence. Establish professional and personal relationships with key decision makers at each account.
- Assist in creating customer quotations, compiling historical sales data and trends, customer service, and sales forecasting.
- Actively promote and facilitate the negotiation and presentation of proposals, and receipt of purchase orders and thereafter assist the customer with expediting activity in cooperation with NYAB, Anchor Brake Shoe, and Snyder Equipment.
- Coordinate communication and visitation activity including NYAB Marketing, Engineering, Quality Assurance, and Field Service departments at responsible customer accounts.
- Update and maintain small customer price lists to be distributed on a regular basis. Work with the Customer Service group to ensure updated pricing is maintained in SAP.
- Identify and track new product opportunities for NYAB, Anchor Brake Shoe, and Snyder Equipment.
- Lead or assist special projects to aid in the advancement or efficiency of the Rail Service group operations.
- Periodically review overall customer order activity, to identify accounts which may have decreased in order activity and develop corrective action plans.
- Assist in resolving open customer issues including past due payments, or material delivery concerns.
- Provide customers with technical bulletins, catalogs, price lists, etc. as available.
- Must understand and support all Quality, Product Safety, and Health/Safety/Environmental/Energy policies.
- Must understand and adhere to all relevant statutory or regulatory compliance obligations.
- Must understand, support, and adhere to the Integrated Management System policies, procedures, and instructions.
- Must understand and support relevant key performance indicators (KPIs), as defined in the goal tree.
Skills and Competencies
- Technical Capacity
- Knowledge of freight and locomotive brake products and systems, AAR, FRA regulations, requirements, and related publications.
- Sales Software and Database systems
- Web sales knowledge a plus
- Ability and flexibility to travel as needed.
- Data Mining and analytical capabilities
- Analytical Thinking - Ability to collect, analyze, and structure information effectively and efficiently.
- Communication Skills - Comprises the ability to speak, present, write, listen, and distribute information effectively and create an environment for open communication.
- Customer Orientation - Ability to maintain an internal and external professional network to satisfy customer needs.
- Adaptability & Flexibility - Work successfully in various, complex, changing and challenging environments with a diverse group of people.
Supervisory Responsibility
This position has no supervisory responsibilities.
This position has no supervisory responsibilities.
Work Environment
The employee will be required to perform duties on a computer terminal. The employee may be exposed to shop floor conditions, i.e. noise, heat, cold, dust/dirt etc.
The employee will be required to perform duties on a computer terminal. The employee may be exposed to shop floor conditions, i.e. noise, heat, cold, dust/dirt etc.
Travel up to 25%
Physical Demands
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of an office work environment position.
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of an office work environment position.
Required Education and Experience
[Indicate education based on requirements that are job-related and consistent with business necessity. See examples below.]
[Indicate education based on requirements that are job-related and consistent with business necessity. See examples below.]
- Bachelors Degree
- 5-7+ years of directly relevant experience in the Rail industry
Preferred Education and Experience:
- Education: MBA
- 7+ years of Rail Industry experience
*LI-TS1 *LI-Hybird
WHAT WE OFFER
From Engineering to Test Laboratory; Manufacturing & Skilled Machine Operation to Sales and Marketing; Field Service to Customer Service; Quality to HR to Finance to Software Development, our team-based approach is built on inclusion, opportunity, development, social responsibility and rewards. You are afforded the chance to grow personally and professionally through challenging assignments, commitment to continuing education, exposure to a variety of projects, and international travel. Our benefits are cutting edge as we offer student loan repayment assistance, lucrative 401k program, company assisted stock purchase plan, tuition reimbursement, wellness program, onsite workout facilities & classes along with competitive salary and incentive compensation, generous paid time off programs and a full array of medical, dental and vision options. We’ve got the right stuff, do you? Let’s find out together.
From Engineering to Test Laboratory; Manufacturing & Skilled Machine Operation to Sales and Marketing; Field Service to Customer Service; Quality to HR to Finance to Software Development, our team-based approach is built on inclusion, opportunity, development, social responsibility and rewards. You are afforded the chance to grow personally and professionally through challenging assignments, commitment to continuing education, exposure to a variety of projects, and international travel. Our benefits are cutting edge as we offer student loan repayment assistance, lucrative 401k program, company assisted stock purchase plan, tuition reimbursement, wellness program, onsite workout facilities & classes along with competitive salary and incentive compensation, generous paid time off programs and a full array of medical, dental and vision options. We’ve got the right stuff, do you? Let’s find out together.
ARE YOU INTERESTED?
Then join us! We look forward to receiving your online application!
Then join us! We look forward to receiving your online application!
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