Receptionist Job at Goodwin Procter LLP
Make an impact at Goodwin, where we partner with our clients to practice law with integrity, ingenuity, agility and ambition. We are in the business of building authentic, long-term relationships with our clients, who are some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. Our immersive understanding of these industries – combined with our expertise across high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions – sets us apart. Our Global Operations Team – all business professionals of the firm – was named the “Best Business Team” by
The American Lawyer.
The Receptionist’s primary role is to greet clients and visitors, answer the telephone and redirect calls as appropriate, book and manage conference rooms and catering orders, and other administrative duties in partnership with the Office Administrator and Office Services.
What You'll Do:
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Open and close Reception, to include turning on/off phone system; creating and emailing the Daily Bulletin of visitors, guests and special events
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Answer and transfer incoming calls, take accurate and complete messages, provide appropriate information to callers
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Greet clients, vendors and visitors and escort them as appropriate
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Notify client of guest arrivals
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Request building access for visitors
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Schedule meetings, conferences to include reserving conference room(s); AV equipment, and food/catering orders
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Establish and maintain working relationship with Building Security
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Manage parking validations
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Process monthly catering and vendor invoices
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Maintain office phone list
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Manage loaner keycards
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Help foster a proactive environment of continuous service enhancement and relationship building with the client
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Handle sensitive and/or confidential documents and information
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Performs Quality Assurance on own, and work of others, if required
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Complete other administrative tasks as assigned by management
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Adhere to Williams Lea policies in addition to client site policies
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Use equipment and supplies in a cost-efficient manner
Who You Are:
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High school diploma or equivalent required. Higher level education preferred or equivalent work experience
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Minimum 2 years’ experience preferably in a legal, banking, venture capital or large corporate environment
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Reception, switchboard or administrative assistant experience preferred
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Proven customer service skills; hospitality focused, friendly and approachable
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Proficient technical use of MS Office software (Word, Excel, Outlook), messaging systems, and job workflow tools
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Strong verbal and written communication skills; self-motivated with the ability to work well with others
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Ability to prioritize and establish work objectives
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Ability to work in a fast-paced, team environment, working both independently and collaboratively
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Excellent time management skills
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Strong attention to detail with good organizational skills and emphasis on accuracy and quality
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Ability to make independent decisions that conform to business needs and policy
#LI-DNI
Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.
Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.
Please note: Various agencies of the United States government require employers to collect information on applicants and employees. The National Association of Law Placement (NALP) and certain clients request us to keep track of certain aggregate information regarding lawyers. EEO information requested on this application is for purposes of compliance with these recordkeeping and reporting requirements and to determine recruiting and employment patterns. Submission of this information is voluntary and refusal to provide it will not
subject you to any adverse treatment.
This position is eligible for overtime: Yes
Target Salary Range: Boston $39,500 - $59,200 | Los Angeles $39,500 - $59,200 | New York $41,900 - $62,800 | Philadelphia - | San Francisco $44,200 - $66,300 | Santa Monica $39,500 - $59,200 | Silicon Valley $44,200 - $66,300 | Washington DC $39,500 - $59,200
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