$1500 sign-on bonus available

Medical Receptionist

HCHC is a non-profit, federally qualified health center with a mission to create access to high-quality integrated health care and to promote well-being for individuals, families, and our communities. We provide medical, dental, behavioral health, eye care services, and community programs to everyone, regardless of their ability to pay.

Title of Position: Medical Receptionist

Schedule: Full-time, day shift, Monday-Friday

Compensation: competitive with a $1500 sign-on bonus available!

FLSA: Non-Exempt

Primary Location: John P. Musante Health Center, Amherst MA

Key Responsibilities:

• Answer and direct incoming phone calls, creates encounters, or forwards to appropriate department and schedule appointments as needed. Obtain any records that may be required for patient visits.
• Greet and check patients in/out in a professional manner, register patients, and accurately assure the documentation of required demographic, insurance and financial information is update and accurate. Makes follow up appointments, prints out visit summary, labs, XR or referrals for patients. Prepares work/school notes as required.
• Confirm patient appointments.
• Collection of co-pays, patient balances and collects payments for patient services rendered not covered by insurance companies.

Qualifications (skills & experience):

• Bilingual: Spanish
• High school diploma or equivalent
• Previous experience in a medical office is desirable
• Computer experience/skills required
• Must be well-organized and professional
• Ability to maintain strict confidentiality of patient information in accordance with HIPAA and HCHC policy required

COVID Safety Measures:

All employees are required to be fully vaccinated against COVID-19, including the first booster dose. All staff are required to wear masks while on-site, unless in an isolated space or actively eating or drinking. All staff must complete an online health attestation before entering any HCHC facility.

Benefits:

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending and Dependent Care Accounts

Employee Assistance Program

Life and Accidental Death & Dismemberment Insurance (company paid)

Long Term Disability Insurance (company-paid)

403b Retirement Savings Plan with employer match

3 weeks of vacation each year

12 sick days each year

11 paid holidays each year

2 personal days each year

Job Type: Full-time

Pay: From $16.00 per hour

Healthcare setting:

• Medical office

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location