Recertification Specialist - CHA Job at The Habitat Company
Job Scope:
The Recertification Specialist duties include a wide range of activities related to determining and documenting applicant and/or participant eligibility, income, rent and our contractual obligations with the Chicago Housing Authority (CHA). The position requires full accountability for a resident case load including accurate and complete files, resolution of special cases, and responsiveness to stakeholder inquiries.
Duties and Responsibilities:
Completes annual re-examinations within required time frames following the CHA and Habitat procedures.
Complete interim re-examinations and unit transfers as required
Conducts applicant and participant briefings and interviews, completing re-certification forms completely and accurately.
Follow HUD/CHA policies to determine residents’ rent.
Educate participants on program requirements and family obligations.
Process all transactions within required systems.
Maintains residents’ files in a safe and secure environment following CHA’s information security policy and requirements.
May assist with rent collection and lease enforcement.
May assist to draft general notices to residents
Assists the Community Manager and/or Assistant Manager in the development and implementation of goals, objectives, policies and priorities at the site.
Perform other related duties as assigned
Skills and Qualifications:
High School Graduation/GED is required.
Knowledge of HUD Public/Senior Housing policies and procedures preferred.
Tax Credit certification and familiarity with project-based subsidy programs preferred.
Knowledge of Yardi Systems preferred.
IL Leasing License or ability to obtain within 120 days of hire.
Public Housing Rent Calculation/RIM and LIHTC Training and Certification or ability to obtain within 120 days of hire.
Interpersonal, customer service, organizational and written/verbal communication skills.
Ability to prepare clear, concise, thorough, meaningful and grammatically correct written reports, letters, memoranda and other written documents.
Flexible and able to work both independently with little direction/supervision and as part of a team.
Be able to work well and with a high degree of accuracy in a busy office environment with frequent interruptions and changing priorities.
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