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  Audits files for the Public Safety Training Division

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  Prepares files for FTE audit

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  Monitors all file documents for current relevancy with guidelines

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  Identifies potential areas of compliance vulnerability and risk / develops and implements corrective action plans

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  Acts as an independent review and evaluation body to ensure compliance issues/concerns are properly addressed and resolved

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  Reports findings of file audit to the appropriate department

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  Coordinates maintenance of complex records; compiles, summarizes, and tabulates data; coordinates and performs data entry; prepares related reports

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  Answers telephone; responds to requests for information; and answers inquiries regarding rules, regulations, policies, and procedures

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  Researches information needed by the coordinator / director such as reports and correspondence to verify the status of a class file, an instructor file or lesson plan

Knowledge, Skills, and Abilities:

Working knowledge of Wake Tech Community College internal policies regarding file maintenance

Working knowledge of NC Community College system office policy regarding fee waiver eligibility and affiliation letter requirements

Experience in auditing files based on compliance requirements set forth by regulatory and accrediting bodies

Proficient with Microsoft products and spreadsheets

Working knowledge of business English, good grammar and spelling skills, and ability to develop correspondence, reports and operational directives

Solid organizational and communication skills

Ability to understand and carry out moderately complex oral and written instructions; to make minor decisions in accordance with rules and regulations as they apply to work problems; to maintain company records; and to meet and deal effectively with the public and public safety employees

Minimum Requirements:

Associate's degree or equivalent combination of education and related experience

Must have a proven history of exercising discretion and retaining confidentiality

Preferences:

Two years of records / audit experience or office management experience

Essential Personnel:

TBD

We Value a Diverse Workforce!

As an equal employment opportunity employer, Wake Tech values diversity, equity and inclusion in our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents, and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences and diversity of the Wake Tech community. Wake Tech needs people from all backgrounds and swaths of life to help provide instruction, services, resources, and support to our students and the community. We strive to be self-reflective of the kind of student body we represent and culture that we are building, and we care deeply about supporting each employee’s professional growth.