Refund Specialist Job at Physicians' Primary Care of Southwest Florida
Physicians' Primary Care of Southwest Florida Fort Myers, FL 33907
Physicians’ Primary Care of Southwest Florida is a premier physician-owned and managed primary care practice with locations in Cape Coral, Fort Myers, and Lehigh Acres. We are seeking a Refund Specialist to join our Administration team in Fort Myers.
Sample of Responsibilities:
- Provide excellent customer service (friendly, courteous and helpful) to both our internal and external customers
- Supports all billing duties on a daily basis.
- Monitors Claim Statuses and reports to supervisor/manager.
- Monitors billing reports and tracks information from eCW.
- Reports any issues to supervisor/manager.
- Assist with self-pay accounts.
- Assist with refunds.
- Assist with payment posting.
- Work payments, Adjustment and refund reports not posted at CPT level daily.
- Work Hold for Provider Sign off every afternoon.
- Run statements and report any errors.
- ERA payment tracking
- Perform other duties as assigned by the business office supervisor/manager.
Position Requirements:
- High school diploma or GED
- One year of billing experience in doctor’s offices, physician billing or hospital billing office
- Experience working in a fast-paced setting with strict turnaround timelines
- Excellent communication and organizational skills.
- Experience working with eCW a plus
PPC Offers:
- Over 26 years of serving our Southwest Florida community
- Award-winning physicians
- Ability to advance and grow within our organization
- Health, dental, vision, disability and life insurances
- 401(k) with company match
- Free financial advising
- Paid Time Off (PTO)
- Paid holidays
- Company paid CE courses with CEdirect
- Reimbursement for position required certifications and/or license
- Employee Assistance Program (EAP)
- Employee Resource Assistance Program (ERAP)
- Discounted legal and document services
- Milestone gifts
- Employee appreciation events and gifts
Want to learn more about Physicians’ Primary Care of Southwest Florida? Visit us at www.ppcswfl.com and apply today!
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