Regional Membership Officer / USA: Arizona Job at Rotary International
Job Title: Regional Membership Officer
Area: Membership Development
Reports to: Manager of Regional Membership Development
Classification: Exempt
Location: Remote (Based in state of Arizona)
Organization Overview
Rotary is a membership organization that unites people from all continents and cultures who take action to deliver real, long-term solutions to pressing issues facing our communities and the world. Each year, Rotary members expand their networks, build lasting relationships, and invest more than $300 million and 16 million volunteer hours to improve lives and create positive change in the world. In exchange for hard work and dedication in support of Rotary’s clubs, members and other participants, and their humanitarian service projects, our employees receive competitive salaries, flexible schedules, comprehensive benefits, and job enrichment. To learn more, visit http://www.rotary.org.
Rotary’s Commitment to Diversity
As a global network that strives to build a world where people unite and take action to create lasting change, Rotary values diversity and celebrates the contributions of people of all backgrounds, regardless of their age, ethnicity, race, color, abilities, religion, socioeconomic status, culture, sex, sexual orientation, and gender identity.
Overview
This position supports the Membership Development team, responsible for developing and implementing member attraction and engagement strategies for a defined geographic territory at Rotary International. The RMO provides counsel, helps train and manages zone, district and club level membership development volunteers to provide clubs with innovative ideas and resources to encourage club flexibility, foster Rotarian engagement, improve membership diversity and strengthen Rotary clubs. The RMO serves as the primary liaison to membership development volunteers and, in cooperation and collaboration with RI Directors and other senior Rotary leaders, oversees the overall progress of the goals of regional membership efforts in an assigned territory. You will have the opportunity to work with Rotary volunteer leaders to create and implement innovative membership development strategies that ensure Rotary members are active, engaged, and are having a positive membership experience. Your contribution will serve to ensure that members are active and engaged, and guide and support a dynamic and talented staff team. You will have the opportunity to work with Rotary volunteer leaders to create and implement innovative membership development strategies that ensure Rotary members are active, engaged, and have a positive membership experience. Your contribution will serve to expand our reach and enhance participant engagement, both organizational strategic initiatives of Rotary International.
You Will Have
- College degree required; advanced degree preferred.
- A minimum of five to seven years of experience in member associations, volunteer management, development or a related field (i.e., sales/marketing, public relations, non-profit management); prior supervisory experience preferred.
- Familiarity with personal computers and database applications required, including advanced experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong inter-personal skills and a professional demeanor, strong commitment to customer service and proven ability in oral and written communications, including public speaking and promotional writing.
- Ability to interact with high-level international business leaders and volunteers
- Works independently and collaboratively with colleagues in a team environment while being comfortable with qualitative and quantitative evaluation. Self-starter, highly organized and able to proactively schedule and manage time and projects. Demonstrated ability to handle multiple tasks and to reach goals in a timely fashion
- Fluency in second language, a plus
You Are Good At
- Written and oral communication
- Public speaking
- Showing attention to detail
You Are
- Open to travel
Will Be Responsible For
Membership reports and analytics
- Helps prepare, analyze, and disseminate monthly membership progress reports to volunteer leadership to help monitor and manage activities within assigned territory
- Consults with district and zone leaders on strategic planning and regional membership initiatives based on analytics, trends, and volunteer reports
Membership development
- Supports district leadership in establishing new clubs in new markets, conducting club assessments, member satisfaction surveys, or other research to assess member engagement/retention
- Assists districts and clubs in management of prospective member program to increase conversion rates
- Helps organize prospective member events and or evaluate district service projects that could incorporate a prospective member component
- Ensures members are aware of the benefits and existence of key Rotary membership resources and tools
Communications
- Averages 200+ direct contacts (face-to-face, telephone, e-mail, etc.) per month with Rotarian volunteer leadership, prospective members, including but not limited to young professionals, former program participants and Rotaractors, to help strengthen club capacity and support member attraction and engagement opportunities
- Creates and delivers presentations that share best practices and strategies for membership development including, member retention, engagement, new club development, diversifying membership and training on membership tools
Travel
- Travels to/within assigned territory approximately 7-8 times per year (including weekends) to represent Rotary International at professional meetings and events and help promote the importance of member attraction and engagement; train district and zone leadership on how to utilize membership resources
Leadership Attributes
- Engagement: Foster relationships by hearing, recognizing, and valuing others.
- Communication: Be open to receiving ideas from diverse viewpoints and able to communicate messages so that they are universally understood.
- Presence: Demonstrate composure and confidence.
- Innovation: Move Rotary beyond traditional ways of thinking
- Adaptability: Respond to changes willingly and recognize when to adjust based on the situation.
Why work for Rotary?
- Generous medical, dental, and vision benefits package
- Progressive 401k matching contributions
- Above market and generous paid time off package
- Tuition reimbursement
- Professional development opportunities
- On-site cafeteria and coffee bar with special pricing for Rotary employees
- Flextime-several different work schedules to choose from
- Close to CTA, Metra, a variety of stores, and many food options
Please note:
- Rotary does not provide VISA sponsorship or relocation assistance.
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