Are you a logical, team-oriented person who excels at problem solving? Do you look for ways to streamline and improve your way of working? If this is you, Butler Machinery wants you to join our team as a Repair Options Analyst. This position will research and develop flat rate systems while improving standardization practices in our service department.

The Repair Options Analyst is based out of our corporate office in Fargo, ND. Fargo is in the top 10 best places to live according to Livability magazine (2020) and it's easy to see why. There’s something for everyone, whether its indoors or outdoors, urban or country, with options for every age. Fargo has vibrant downtown with a great mix of nightlife, museums, and plenty of shopping options. This family friendly community includes an interactive children’s museum uniquely situated within an in-town farm, zoo, children’s theatre, extensive sports opportunities, over 90 miles of bike trails, as well as many parks, pools, and both indoor and outdoor play spaces for any time of the year. A quick drive outside the city puts you on numerous lakes with camping, cabins, swimming, hunting, fishing, and water sports. Golf, opera, ballet, professional baseball and hockey, Division I college sports, marathons, top notch health care options, and a genuinely friendly atmosphere makes Fargo a great place to live and work.

What you will be working on

• Analyze available data to create standard jobs, repair options, flat rate exchange variances, and maintenance programs.
• Provide recommendations to improve performance and efficiency
• Conduct audits to ensure we maintain proper pricing for repairs and products
• Work with sales, product support, and management team members to share knowledge as well as standardize jobs, repair options, and quotes

• Works within, and promotes, the vision, mission, and values of BMC.

Our ideal candidate will

• Be able to gather and interpret data to write and prepare written materials
• Have experience in customer support with technical teams
• Can interact in a professional manner with peers
• Proven analytical and problem-solving abilities
• Strong written and oral communication skills

• Extensive experience in quoting service-related work
• Should be detail orientated and able to identify issues relating to repair options
• Possess an understanding of basic service department accounting methods
• Ability to learn and become proficient in the company service system after training

• Be proficient MS Office and related software
• Have 3-5 years of relevant experience
• Mechanical aptitude

As a family business for three generations, we currently employ over 800 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package:

• Generous retirement plan with 10% guaranteed and up to 5% discretionary provided by the company each year once eligibility is met, with no minimum required contributions out of your pocket.
• Health Insurance – 4 plan options including 3 High Deductible plans
• Dental Insurance – 2 plan options
• Vision Insurance
• Flexible Benefit Plan
• Basic Life/AD&D and Supplemental Life Insurance
• AFLAC options - Cancer Insurance/Accidental/Hospitalization/Short Term Disability
• Short-Term Disability Coverage – 60% of salary paid by Butler
• Maternity / Paternity Benefit
• Holidays – 7 days company paid
• Company Vehicle
• Health Savings Account (with High Deductible Healthcare Plan options) – Employer contribution up to $1000/yr
• Paid Time Off (PTO)
• 401(K) Plan
• Employee Assistance Program (EAP) – including Health Coaching
• SmartDollar – employer paid financial planning program
• Legal Shield/ID Shield products
• Other company-sponsored benefits include uniforms, safety glass allowance, optional Credit Union membership and educational assistance.

Butler Machinery Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

EOE/Minorities/Females/Vet/Disability