LEAD RESIDENT MANAGER (RM)

Type of Position: PART TIME, availability for emergencies outside of normal business hours

Location: Glen Rock, PA

Summary: The primary responsibility of this position is to assist in the management of a 2-year therapeutic residential program for women who are in recovery from domestic sex trafficking, prostitution, and addiction. Sparrow Place is modeled after the highly successful community recovery model of Magdalene House, Thistle Farms, TN. We are the first sister community in

Southern PA. This is an amazing opportunity to be part of a phenomenal group!

The Residence Manager (RM) works under the Program Director (PD) to implement best practices and excellent standards of residential care for survivors of trafficking. The RM fosters a home and work environment that promotes physical and psychological safety, and personal accountability.

The ability to empower and inspire Residents to achieve their goals is critical.

This position is supported by the Executive Director, Program

Director, volunteers, and includes: Direct Care of the RESIDENTS.

▪ Set the tone for a loving, caring community of support and growth, being available and approachable to women who have suffered great abuse and trauma

▪ Provide leadership, mentorship, and oversight to Residents, Drivers and

Volunteers.

▪ Coordinate coverage of the residence

▪ Distribute approved medication and assist with prescription management and access

▪ Facilitate weekly 1-on-1 Meetings with Residents to help establish goals and schedules

▪ Provide Case Management

▪ Coordinate 12-Step meeting attendance and offer support for relapse prevention

▪ Coordinate transportation for Resident appointment and activities, transport as necessary

▪ Mentor life-skills and assist Residents with meal planning, shopping, appointments, chores, and other, as needed

▪Ensure policies and procedures are being followed, skillfully respond to crises, and assist

Residents with emotion regulation

▪ Facilitate Resident rewards and consequences

*Facilitate weekly Residential Team Meetings, keeping Staff and Volunteers informed and working cohesively

▪ Approve and monitor Day and Overnight pass requests

▪ Collect mail and drop off appropriate mail and packages to Residents

Operations of the RESIDENCE

▪ Review/practice Incident, Accident, and Emergency Protocols with Residents and Volunteers

▪ Provide accountability for house chores and report discovered house repairs to the Program

Director or designated contact

▪ Use software/Google Docs to record Resident progress and work with the PD to maintain official records and documentation

▪ Track budgetary spending and provide receipts for Residents and home, i.e., food, repairs, basic needs, medical, prescriptions

▪ Conduct and/or attend Residential Team meetings and trainings

▪ Conduct random drug/pregnancy checks and room/perimeter searches, as needed

▪ Maintain residence - ensuring it is safe, clean, and orderly

▪ Create and oversee system to manage inventory of supplies and in-kind donations, including gift cards

▪ Help coordinate and oversee Volunteer Groups for seasonal projects

OTHER Responsibilities, as needed:

▪ Help provide community education about the work of SP and the need for survivor services, as needed

▪ Develop working partnerships on behalf of Residents with community partners and local service agencies

▪ Required Attributes, Credentials, and Experience:

⎯ Must embrace the mission and assent to the core values of Sparrow Place ⎯

Compassion for all and a passion for working with victims of sexual violence and

addiction

* Able to work with women who have experienced severe trauma without judgment

or unrealistic expectations

⎯ Able to navigate and positively engage a wide range of personalities and cultures,

showing respect for all

⎯ Able to work with sensitive information, using discretion for the safety and

security of Staff, Volunteers, and Residents

⎯ Able to emotionally regulate in crisis or intense emotional situations

⎯ Able to balance crisis work with self-care practices

⎯ Able to work independently and follow through, and up, on assignments

_Understanding the needs of a 24hr resident may require flexible hours

⎯ Must be adaptable (open to feedback, change, new ideas) and flexible in job tasks within a team format

⎯ Able to organize and supervise schedules and people

⎯ Strong interpersonal communication and team building skills

⎯ Able to maintain a healthy, safe, and stable environment for

Residents and Volunteers

⎯ Able to work with, or learn to work with Zoom and Google

Docs/Sheets and MS Excel and Word Docs

⎯ Willingness to respond after hours in case of emergency

⎯ Experience in the field of social welfare/social work/counseling/human services

(volunteer or employment)

⎯ Valid driver’s license with clean driving record, vehicle, and insurance ⎯

Participation in required training on human trafficking, trauma, and

addiction

⎯ Successful completion of criminal background check

Preferred Experience:

⎯ Associate degree or higher in Social Work, Counseling, Human Services or

related field, or related experience ⎯ Case management and/or clinical care

experience

⎯ Course work and/or clinical care experience in the areas of trauma informed care, addiction, alcohol and drug abuse, and physical, emotional, and sexual abuse ⎯

Work or Volunteer experience at a residential, shelter, recovery, or crisis facility ⎯

Supervising experience of Volunteers

To Apply: Submit your Cover Letter and Resume as attachments to info@sparrowplace.org.

*Please become familiar with our website and information regarding our mission and values

Revised 5/23

sparrowplace.org. PO Box 577, New Freedom, PA 17349 | 717.357.5847 |

Job Type: Part-time

Pay: From $17.00 per hour

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Jacobus, PA 17407: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Caregiving: 1 year (Required)

License/Certification:

• CPR Certification (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person

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