Founded in 1950, St. Anthony's is the most comprehensive safety net service center in San Francisco, directly providing food, clothing, medical care, addiction recovery services, access to technology, job training, and other critical resources to the community. Every day we support and are supported by thousands of San Franciscans. Everyone who comes through our doors joins the St. Anthony's family and helps us create a future where all people flourish.

MAJOR DUTIES:

• Oversee all program activities such as conducting routine facility and bed checks and dispensing medications.
• Ensure the safety and privacy of all residents by adhering to the guidelines of the St. Anthony Foundation safety program (Employee Handbook pages 68 & 69).
• Handle or assist in handling any program emergency including those that involve the police, the paramedics, the fire department, etc.
• Contact supervisor immediately when emergency situations occur.
• Make routine hourly rounds of each floor and adjoining rooms.
• Ensure that all activity rooms (including computer rooms) are closed down at the appropriate times.
• Monitor incoming and outgoing calls by residents.
• Answer the program telephones and take accurate, detailed messages.
• Provide oversight to all community volunteers.
• Ensure that anyone entering or exiting the facility sign and date the log.
• Oversee all residents on task assignments.
• Ensure the cleanliness and organization of the facility during the course of the shift.
• Document and update information on residents or the program in the appropriate logs or forms by shift end. Log all incidents.
• Assume all residents understand disaster plans.
• Wake up residents at 6:00 am and monitor medications for residents each morning.
• Assist in the orientation and training of relief staff and in-house volunteers.
• Serve as contact for the resident houseman and assistant when no other counseling or administrative staff on duty.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

• High School diploma/GED and three years’ experience in social services, particularly in drug and alcohol residential programs.
• Must have knowledge and understanding of issues involved in working with recovery clients.
• Drug and alcohol studies certification desired or enrolled in ADP certificate program or is a registered recovery worker with California Certification Board of Alcohol & Drug Counselors.
• Ability to set limits and maintain professional boundaries while having the patience and compassion in dealing with the resident population.
• Ability to handle high pressure and emergency situations.
• Reliable, punctual, dependable and consistent productive worker desired.
• Excellent communication skills desired.
• Ability to work independently with minimal supervision.
• Takes initiative when activity is slow, seeks tasks and demonstrates willingness to work.
• Must remain awake, alert, responsive and active during all working hours. Sleeping on the job is not permitted.
• Desire to work for a social service agency serving the poor and have a commitment to the St. Anthony Foundation’s Statement of Values.
• Must be willing and able to take a CPR/First Aid Training class, this is a requirement for this position.
• California driver’s license with excellent driving record desired.

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization