Sales Operations Analyst - Remote Job at Cigna
Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries.
The Sales Operation Analyst, within Cigna's Producer Operations, will support producer licensing validation and commission payments.
This includes following state regulations governing producers and performing routine compliance functions related to contracting, license verification, appointments and adherence to internal policies and procedures.
Additionally, the analyst will administer producer commission in the appropriate Cigna systems, solve problems, and ensure internal/external business partner satisfaction. The analyst may lead and or support project work and other non-transactional processes.
Managing Brokers Business
Proactively works with team and management to identify and implement improvements to integrate processes and streamline workflows.
Implement follow up processes until all outstanding issues are resolved
Responsibilities:
Able to process high volumes of routine producer transactions in accordance with defined procedures and compliance rules
Respond to inquiries from business partners and/or external producers in accordance with defined metrics in a clear, customer focused and professional manner.
Support departmental projects and improvement initiatives
Understands and manages various systems across the multiple business segments
Meet and exceed timing and quality standards.
Consistently demonstrate strong planning, organization and time management skills
Active engagement with team members and business partners in meetings and training sessions. Contributes ideas, shares knowledge, and asks questions, demonstrating critical thinking skills.
Participate in training on new systems, programs and processes and identify possible training needs
Establish solid rapport with internal matrix partners and external producers
Identify procedural problems; formulate and recommend well thought out suggestions for improvement
Maintain professionalism under pressure
Ensure a flexible approach to shifting priorities; changes in technology, responsibilities, processes and organizational structure.
Be open to feedback about general performance or specific events
Qualifications
Proven organizational and analytical skills
Results oriented with high attention to detail
Demonstrated ability to multi-task
Excellent communication skills
Acts independently and requires minimal direction
Must be a team player with a positude attire
Expertise in various Cigna systems (Sircon, Varicent, Oracle) is preferred but not required
Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 27 - 41 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
The Sales Operation Analyst, within Cigna's Producer Operations, will support producer licensing validation and commission payments.
This includes following state regulations governing producers and performing routine compliance functions related to contracting, license verification, appointments and adherence to internal policies and procedures.
Additionally, the analyst will administer producer commission in the appropriate Cigna systems, solve problems, and ensure internal/external business partner satisfaction. The analyst may lead and or support project work and other non-transactional processes.
Managing Brokers Business
Proactively works with team and management to identify and implement improvements to integrate processes and streamline workflows.
Implement follow up processes until all outstanding issues are resolved
Responsibilities:
Able to process high volumes of routine producer transactions in accordance with defined procedures and compliance rules
Respond to inquiries from business partners and/or external producers in accordance with defined metrics in a clear, customer focused and professional manner.
Support departmental projects and improvement initiatives
Understands and manages various systems across the multiple business segments
Meet and exceed timing and quality standards.
Consistently demonstrate strong planning, organization and time management skills
Active engagement with team members and business partners in meetings and training sessions. Contributes ideas, shares knowledge, and asks questions, demonstrating critical thinking skills.
Participate in training on new systems, programs and processes and identify possible training needs
Establish solid rapport with internal matrix partners and external producers
Identify procedural problems; formulate and recommend well thought out suggestions for improvement
Maintain professionalism under pressure
Ensure a flexible approach to shifting priorities; changes in technology, responsibilities, processes and organizational structure.
Be open to feedback about general performance or specific events
Qualifications
Proven organizational and analytical skills
Results oriented with high attention to detail
Demonstrated ability to multi-task
Excellent communication skills
Acts independently and requires minimal direction
Must be a team player with a positude attire
Expertise in various Cigna systems (Sircon, Varicent, Oracle) is preferred but not required
Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 27 - 41 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.