About ShipSage:

ShipSage is a tech enabled end-to-end fulfillment service provider, with its facilities in CA, MS, PA, and IL. ShipSage provides warehousing and fulfillment services to ecommerce sellers in the US market.

ShipSage is a fast-growing 3PL fulfillment company searching for an experienced Account Executive who welcomes the challenge of meeting the needs of a growing business. We're specifically looking for an Account Executive who will help implement the Company's customer success strategies, managing and growing a portfolio account by building and maintaining strong relationships with existing and new customers. The successful candidate will be a strategic thinker with excellent communication skills and a proven track record of achieving sales targets. We are looking for an enthusiastic and results driven team member that is able to strive under pressure.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage the entire sales cycle from finding a client to securing a deal.
• Build and maintain lasting relationships with clients and partners by understanding their focus and anticipating their needs.
• Responding to customer inquiries, managing customer accounts, and resolving issues with the help of upper management.
• Review the customer journey, identifying how it’s supported, and taking a consultative approach in helping clients overcome issues and achieve goals.
• Coordinate internal and external resources to expedite workflow.
• Stay current with company offerings and industry trends.
• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
• Illustrate the value of products and services to create growth opportunities, compile and analyze data to identify trends.
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members.
• Prepare necessary documentation or visuals for clients’ meetings.
• Maintain a database of clients, prospects, partners, and vendors.
• Oversee and achieve organizational goals while upholding best practices.
• Attend conferences and events to build networks and generate leads.
• Perform other job-related duties as assigned.

REQUIREMENTS:

• 3-5 years of experience in sales, account management, or customer success.
• B.A. in Business Administration, Sales or Marketing is required.
• Industry experience is a plus.
• Strong verbal and written communication and presentation skills.
• Proven track record of achieving sales targets and growing the accounts.
• Excellent strategic planning, and project management skills.
• Analytical and process-oriented mindset.
• Ability to be flexible and quickly adjust to the changes of clients and business needs.
• Active team player, self-starter, and multitasker who can quickly adjust priorities.
• Outstanding knowledge of MS Office; knowledge of CRM software (eg. Hubspot) is a plus.
• Domestic Travel is required approximately 15%.

LOCATION: Chicagoland area, IL (75% remote)

BENEFITS:

• Medical, Dental, Vision with 100% paid by the Company.
• 401K match
• FSA
• Vacation
• Sick

Applicant would need to pass the background check in order to be hired for the role.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as our exhaustive statement of duties, responsibilities, or requirements.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Experience level:

• 5 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Quarterly bonus

Travel requirement:

• Travel

Ability to commute/relocate:

• Bolingbrook, IL 60440: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Bolingbrook, IL 60440

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