Sales Support Associate Job at Fortune Energy

Fortune Energy Simi Valley, CA 93065

FORTUNE ENERGY JOB FAIR Sept. 14th 2-5 pm.

You will gather data and provide detailed data reports for our sales team in different locations, meet with Account Managers regarding performance, conduct surveys and aid in database management.

Work environment is a shared office /space depending on Fortune Energy office space configuration. Core office hours are Monday-Friday 8:30 AM-5:30 PM, 40 hrs. per week.

Job Description

· Gather data and analyze trends or patterns affecting quality.

· Identify gaps in training and/or process issues.

· Provides quality, consistent and objective feedback directly to representatives to improve their areas of opportunity.

· Provide structured and timely recommendations; verbal and or/written feedback to Operations Manager and leadership regarding representative’s performance.

· Contributes to team effort by accomplishing related results as needed.

· Helps adhere to quality assurance policies and procedures, and implements changes as required.

· Performs weekly and monthly QA reports as required, indicating representative’s performance.

· Conducts, audits and reviews/analyzes data and documentation.

KNOWLEDGE AND SKILL REQUIREMENTS**

· Education: Bachelor’s degree or equivalent work experience.

· Working experiences: Minimum of three years related experience.

· Excellent knowledge of MS Office, proficiency in excel is a must.

WHO ARE WE LOOKING FOR?**

You must be able to demonstrate that you are self-starter who is motivated and can take initiative and ownership for your area of responsibility. You have relevant past experience and skills as well as strong communication skills. You will enjoy working as part of a team and your customer focused attitude enables you to deal with people of all levels internally as well as with external customers and vendors. In a high energy, fast paced and achievement orientation environment, you need to be flexible and enjoy solving a variety of challenges and issues.

ABOUT US**

Fortune Energy is a full service wholesale solar product stocking distributor that offers a full range of solar products and services at competitive prices. Founded in Dec. 2009, Fortune Energy serviced customer in 49 different states with 5 major distribution centers in LA, Sacramento, Austin-TX, Boston – MA and Tampa –FL. Fortune Energy has grown into one of the most successful renewable energy industrial downstream vertical integrated one-stop- solution provider. We design and supply solar system for all kinds of residential, commercial and government projects. Our full service team focuses on the individual support for each contractors and their project. Our constant efforts to exceed the expectations of installers and engineering companies to whom we supply not only material, but support through our services, have resulted in high levels of customer satisfaction and a reputation for reliability.

Job Type: Full-time

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Simi Valley, CA 93065: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location




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