Sales Support Associate Job at Progressive Specialty Glass Company, Inc.
Progressive Specialty Glass Company, Inc. Plainville, CT 06062
Do you have exceptional Customer Service Skills?
Are you a team-player who is willing to learn what needs to be done and get it done?
Progressive Specialty Glass Company, a leading supplier of customized take-home souvenir glassware, is searching for a highly motivated Sales Support Representative for their company headquarters in Plainville, CT. Progressive’s Sales Support team is responsible for managing essential steps and processes resulting in shipping our souvenir glassware into our customer’s establishments throughout the U.S.
- Act as a liaison between the Sales Team, Customer and Internal Departments.
- Interact with the Sales Team to ensure order accuracy and timely shipment of orders.
- Handle incoming requests from Customers.
- Ensure issues are resolved professionally, promptly, thoroughly.
- Track Customer invoices including: payment, identify and follow-up on delinquent accounts, notify/update the department manager on problem accounts.
- Logistics experience preferred but not required.
- Provide back-up support when other team members are out of the office.
- Generate reports as requested.
- Ability to think outside of the box, offering solutions to save time and increase productivity.
- Desire to cross-train and advance skillset/knowledge within the department.
- Must possess a pleasant, patient and friendly demeanor.
- Excellent oral and written communication skills.
- Must be detail orientated with exceptional organizational and prioritization skills.
- Ability to multi-task within a fast-paced environment is essential.
- Previous MAS 200 experience preferred, but not required for the right candidate.
- MS Office 365 knowledge including: Word, Excel and Outlook.
- Must have prior experience with trucking companies.
- Must possess a strong work ethic and team player mentality.
This is a part-time/full-time, position (24 – 40 hours/week) that offers an excellent benefits package including vacation, health coverage and 401K with company match.
Visit our website to learn more about our exciting drinkware products
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.