Scheduling Representative Contact & Call Center Job at WakeMed
About WakeMed:
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Position Information:
The Scheduling Representative is the primary WakeMed contact for scheduling outpatient services provided across the hospital system within a call center environment. Responsibilities consist of answering phone calls from an incoming call queue in order to schedule new appointments or reschedule previously scheduled appointments as needed; managing incoming faxed or electronically sent physician orders. The Scheduling Representative assist patients (or patient representative), physicians and their office staff, and internal hospital staff.
Experience Requirements:
Customer Service Required - And 2 Years Customer Service And Scheduling And/Or Patient Registration Preferred
Education Required:
High School Diploma or Equivalent Required - And Associate's Degree Related Field Or College Courses Related Field Preferred - And Medical Terminology Required - Within 1 Year of Hire
Licensure/Certification Requirements:
Not Applicable
Hours of Work:
Mon/Fri 8:30am - 5pm; Tue 9am - 1pm
Weekend Requirements:
No Weekends
Call Requirements:
No Call
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Position Information:
The Scheduling Representative is the primary WakeMed contact for scheduling outpatient services provided across the hospital system within a call center environment. Responsibilities consist of answering phone calls from an incoming call queue in order to schedule new appointments or reschedule previously scheduled appointments as needed; managing incoming faxed or electronically sent physician orders. The Scheduling Representative assist patients (or patient representative), physicians and their office staff, and internal hospital staff.
Experience Requirements:
Customer Service Required - And 2 Years Customer Service And Scheduling And/Or Patient Registration Preferred
Education Required:
High School Diploma or Equivalent Required - And Associate's Degree Related Field Or College Courses Related Field Preferred - And Medical Terminology Required - Within 1 Year of Hire
Licensure/Certification Requirements:
Not Applicable
Hours of Work:
Mon/Fri 8:30am - 5pm; Tue 9am - 1pm
Weekend Requirements:
No Weekends
Call Requirements:
No Call
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.