Seasonal Front Desk Assistant Job at Zales The Diamond Store Outlet
Seasonal Front Desk Assistant
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https://signetjewelers.wd1.myworkdayjobs.com/signetjeweleryretailsales/job/Zale-Outlet---The-Shops-At-Tech-Ri---Austin-TX/Sales-Associate---Jewelry-Consultant---Zales-Outlet---The-Shops-at-Tech-Ridge---Austin--TX_ZO02812ZO
Responsibilities
- Greeting Customers
- Answer phones in an upbeat friendly manner
- Make sales calls with the goal of convincing them to come in the store
- Make appointments in concierge app
- Ensure cases are fully stocked and merchandised symmetrically
- Manage returns and pickups of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Perform Diamond Inspections and cleanings
- Set up and deliver repairs valued UNDER $3000
- Take customers payments
- Keeping store clean and organized (cleaning display cases, carpet, bathrooms, trash)
- Stay up to date and complete all training in Brilliant University
- Facilitate purchasing in store items and items not in store through Vault and cross-sell products only if all full-time and part-time team members are with a guest.
- Convince guests to take advantage of specific products/services (Payment plans, St. Jude, Appraisals and paid repairs)
Job Types: Full-time, Temporary
Pay: $15.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Austin, TX 78753: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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