Senior Marine Claims Specialist Job at WTW
Performance Objectives:
- Responsible for evaluation and direct handling of first party Hull & Machinery and Third-Party Marine Liability (Marine General Liability, P&I, Marine Terminal Operators Liability, etc.) claims.
- Support Marine Claims Head in managing large losses within Hull & Liability lines of business.
- Review the facts of the claim in light of the policy terms and conditions
- Provide guidance to the Assured regarding the claims process and what information and documentation is necessary to get the claim moving in the right direction.
- Report claims to the relevant Underwriters including any following markets and excess underwriters as and where appropriate.
- Instruct surveyors and other experts as and where appropriate.
- Maintain regular diary for follow up with Assured, underwriters, and surveyors as necessary.
- Communicate with the Assured to obtain the information and documentation necessary to bring the claim to resolution.
- Draft presentation of claim for submittal to Underwriters on Hull & Machinery claims as well as liability claims.
- Maintain and update loss records, providing same to placing team when and as required
- Function as a resource on Shipowner’s accounts within the practice; participate in client communications/conference calls/meetings and provide technical expertise
The Requirements
- High school diploma required. College degree preferred
- More than 7 years insurance claims experience
- Insurance broker’s P&C license required
- Ability to utilize Microsoft Office Suite effectively, including PowerPoint, Word, Excel and Outlook
- Knowledge of Microsoft Dynamics CRM is helpful
- Excellent interpersonal and communication skills
- Excellent problem solving skills
- Exceptional time management and organizational skills with a track record of success working against tight deadlines
- Ability to work collaboratively with others
- Must demonstrate attention to detail
- Ability to conduct research
- Must demonstrate core competency of Willis Towers Watson Values & Vision
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