Exciting Opportunity to support PSCU's Risk Analytics Team!
- Earn a competitive salary plus a 10% Performance based annual bonus.
- Target Salary range 60,500 to 81,600.
- Position offers potential for growth and advancement.
- Leverage your data and reporting knowledge in new ways.
Senior Insights & Reporting Analyst- Remote Role
This position will be responsible to support and deliver all aspects of data, reporting, and analytics. Incumbent will develop, update, and standardize reporting and data, perform analysis, identify reporting trends, and data quality issues. Researches and assists in resolutions and reconciles information with financial results where appropriate. Investigates data anomalies and segment reporting issues to ensure accurate and timely distribution of reports. Tests, documents, and reviews completed reports to ensure accurate Data and Analytics standards and procedures are met. Incumbent will support identification of key performance metrics, building dashboards, and ensuring that improvements to the business are driven by data; support centralized survey creation, distribution, and analysis.
Essential Functions & Responsibilities:
- Plan, design, and test Fraud reports with heavy emphasis on Teradata, Oracle, MS Excel, and Business Objects, which includes system and data reconciliations.
- Ensure all assigned required reports are completed accurately and in a timely manner.
- Develops and deploys effective reporting to reconcile operational and financial data from several sources to acquire and report results and adhere to reporting requirements.
- For ad-hoc reports, design and save queries to produce requested data using approved technology.
- Identifies and investigates issues related to projects. Recommends alternatives which include system identification, remediation of issues, and documentation of analysis and resolution.
- Prepares, analyzes, and reviews data quality and accuracy of MIS reports which includes system and data reconciliations.
- Participates in the development of presentations, report layouts, definitions and documentation.
- May perform additional reconciliations and maintenance of various ad hoc reports to improve the efficiency of distribution and Management Information Systems related processes.
- Design, develop, test, and implement scripted or application-based solutions for reports within specified timeframes.
- Investigate, identify, and propose prompt actionable solutions to resolve issues identified in any reporting processes.
- Draft, test and deploy Procedures as identified by Fraud Analytics Leadership to ensure continuous improvements to the Fraud Reporting function.
- Perform other duties as assigned.
Physical Demands:
- While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
- Specific vision abilities required by this job include close vision.
- Ability to occasionally lift/move up to 25 pounds.
- Individuals with a disability who are otherwise able to perform the essential functions of the job may request a reasonable accommodation through the Human Resources department.
Position Specifications:
- Bachelor's Degree in Computer Science, Information Systems, or related discipline, or equivalent combination of education and work experience required.
- Five (5) years of experience in reporting and analysis required.
- Two (2) years experience in the creation, design and modifications of macros, queries and tables and working with all varieties of flat files required.
- Experience working with BI tools such as Qlik Sense, Tableau or Power BI preferred.
- Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust, and Diversity, Equity, & Inclusion.
- Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids.
- Ability to manage multiple projects and meet deadlines independently.
- Ability to work well within a team and individually; ability to respond quickly and adapt to change.
- Ability to be flexible and work under high pressure in a complex environment.
- Advanced knowledge of modern technology related topics including script design, development, process, testing and debugging.
- Strong analytical and problem-solving skills required.
- Fraud and Disputes system knowledge desired.
About PSCU:
An Inclusive Atmosphere Where Possibilities are Delivered“Our Momentum. Your Moment.” At PSCU, the nation’s premier payments credit union service organization (CUSO), you’ll find it’s your time to join our exceptional culture and shine. If you want to help shape an industry, challenge yourself and invest in your own future, you’ve come to the right place. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart and discover the very best version of your professional and personal self. We Help Credit Unions Deliver Possibilities.Since our founding as a cooperative in 1977, PSCU has carved out a name for itself as an empowering resource for credit unions and their members, enabling them to optimize operations and realize sustained success. How have we done that? It starts by investing heavily in leading-edge technological innovations. It continues by building a track record of quality service and having the courage to lead. Now, as we continue to grow and help our credit unions prepare for the future, we’re well positioned to build on our exhilarating momentum. Committed to service excellence and focused on innovation, PSCU’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States. • Service Excellence – Delivering the BestWe provide credit unions and their members with state-of-the-heart service.• Security – Protecting Vital InterestsWe stop threats before they can cause damage. • Digital Solutions – Presenting the FutureWe make it possible for members to conveniently experience the best in credit union services. • Strategic Growth – Opening New OpportunitiesAs the perfect partner with all the right tools, we help credit unions achieve their goals and sustain success. You can learn more about PSCU products and solutions at www.pscu.com/products . Join a Forward-Facing Organization That’s on the MoveIf you have a strong interest in technology, there’s a lot to like about a career at PSCU. We’re outpacing others in our industry by pioneering new technologies and pairing them with individuals seeking unparalleled opportunities to deliver the promise of tomorrow. So whether you prefer to develop, deliver or implement groundbreaking solutions, talk to us today about how we can help you seize your moment.
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