Service Advisor - Ford OEM Job at Stateline Auto Ranch Subaru
Are you a Customer Collector ? Do you love Cars and Trucks ? If you take care of our Customers the customers will take care of you. Growing Auto Group is seeking Automotive Service Consultants to help our customers with getting their vehicles serviced. Come join a growing Auto Group in a profession that is growing in this area like crazy. 5 day work Weeks, Awesome benefits, Have fun make $$$ -
Worried about Fuel Costs and commuting? We have a employee shuttle that runs from Meridian to Ontario and Back every day. SPEND ZERO on Fuel getting to and from work. Apply now lets get to taking care of customers !
Auto Ranch is seeking Qualified Service Advisors
Our benefits include:
- Health Insurance
- Life Insurance
- Disability & Accident Coverage
- Dental Coverage
- Vision Coverage
- 401(K) Retirement Plan w ith a percentage match
- Generous Paid Time Off policy
- Paid Holidays
- Employee Discounts
- Paid training programs
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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