Service Coordinator

Radiant Health Centers (RHC) is seeking a full-time Services Coordinator whose role is to assist clients with access to eligible services. This position requires an individual who can multi-task and remain organized in a fast-paced environment.

With a team of caring and committed individuals and hundreds of dedicated volunteers, RHC is working to eliminate the stigma and overcome health disparities impacting the Lesbian, Gay, Bisexual, Transgender, Queer + (LGBTQ+) community by providing healthy and compassionate care options.

RHC is the largest Orange County provider for such healthcare services and is currently expanding its capacity with plans to create a dedicated Federally Qualified Health Center (FQHC) for the LGBTQ+ community.

The Service Coordinator role is to:

· Assess and pre-register potential new/returning clients to determine immediate needs.

· Field client calls and walk-ins from clients requesting services, making referrals as appropriate.

· Coordinate services and referrals for clients who have reached a higher level of independence.

· Complete and maintain up to date RHC pantry authorizations, follow-up with clients, needing eligibility screening.

· Assist program coordinators with administrative tasks, submit documentation requests, request physician authorizations, follow-up with clients needing eligibility screening.

· Translate and interpret for program coordinators with monolingual Spanish speaking clients.

· Follow up with clients on case management needs as directed by case managers.

The ideal candidate will have the following qualities and qualifications:

· Minimum of a high school diploma or comparable case management experience. A minimum of 2-4 years case management experience is preferred.

· The ability to multi-task and maintain a high level of organization.

· Must demonstrate a positive and caring attitude, be client focused: value and respect others.

· Must demonstrate professional phone etiquette

· Bilingual (English and Spanish) required

· Fully vaccinated and boosted.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Irvine, CA: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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