Front Porch is a nonprofit provider of housing and services. We create community. It’s at the heart of all we do. Social Call is a friendly visiting program of Front Porch Community Services. Social Call provides people 60 years and older the opportunity to form social connections through weekly visits with a volunteer via phone or video. A SC program manager is responsible for leading the day-to-day activities of Social Call.

Responsibilities include:

• Use creative outreach approaches, both digital and in-person, to increase program participation
• Manage a portfolio of participants and volunteers, including onboarding, matching, and supervising
• Develop, maintain and support connections within the Social Call community
• Support older adult participant needs, including referrals to appropriate resources
• Conduct regular volunteer trainings and support opportunities
• Keep accurate and timely documentation
• Attend regular team and supervision meetings
• Track & report data
• Develop and maintain partnerships to support program development
• Maintain knowledge of loneliness & social connection information that impact population served
• Daily administrative duties related to work
• Other duties as assigned

• Excellent written, verbal, and interpersonal skills

• Strong commitment to diversity and ability to make program decisions through an equity lens

• Talent for forming and strengthening robust community relationships to meet specific programmatic objectives
• Emphasize working collaboratively with others

• Ability to play a leadership role in program development and growth
• Self-motivated, curious, goal-oriented, and caring individual that works well independently, while also being able to work effectively and collaboratively within a team and with community partners

• Must be creative and an innovative thinker with entrepreneurial drive to grow program impact

• Excellent organizational and time management skills in an environment with competing priorities
• High degree of digital literacy: ability to adapt to new digital tools

• 
  Assist with occasional special events
• Other duties as assigned

• 4+ years of relevant professional or educational experience
  
• This position is located in San Francisco Bay Area, as candidates must be able to regularly participate in in-person team meetings.
• Ability to work occasional weekends and evenings