Innovate here. And see your ideas come to life.

It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together - and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

Job Overview

Position Schedule: Full-Time

In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test and learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible.

At Edward Jones we are developing the suite of next-generation end user computing solutions to meet the evolving needs of our associates while supporting our growing business. The End User Computing Technical Architect will play an integral role in setting enterprise-level technical direction and executing on our digital workspace strategy which supports the needs of both our home office and branch users. The Architect will be part of a team responsible for managing and supporting over 60,000 end user computing devices and 35,000 print/scan devices in locations across North America.

What you'll do...

• Serve as lead technical architect for End User Computing initiatives related to end user hardware (physical and virtual), operating systems, browsers, software packaging, deployment and management, and application integration.
• Experience with end-user experience solutions
• Lead technical troubleshooting efforts to resolve end-user compute issues.
• Partner with Information Security in the development of standards and continuous improvement of end-point protections.
• Plan and execute initiatives for improving operational efficiencies through automation and/or enhancement of end user experience.
• Maintain knowledge of industry trends and best practices.
• Assist with technical development and mentoring of team members.
• Collaborate with Enterprise Architecture to ensure that End User Computing is properly represented and considered in strategic discussions and decision-making.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Hiring Minimum: $109696
Hiring Maximum: $186781

Skills/Requirements

What you'll need...

• Must be experienced in creating a strategic technology direction, aligning it with tactical activities, and communicating plans broadly across multiple audiences, including firm-wide business units, senior leaders, associates, and external vendors.
• Minimum of 10 years of IT experience across multiple technology areas with at least 3 years of architecture experience on complex distributed systems.
• Extensive knowledge in end user systems administration, troubleshooting, end user hardware, operating systems (Windows and MacOS), Microsoft Office suite, browsers, Active Directory, Group Policy, storage, replication, security, network technologies, VMware, Citrix and Desktop as a Service platforms.
• Experience in automation, configuration management, monitoring and deployment of enterprise scale infrastructure such as Microsoft SCCM, Adaptiva OneSite, Jamf, Intune, PowerShell, or Splunk.
• Knowledge of endpoint monitoring solutions that focus on end user experience such as Nexthink, Control UP, and Stratusphere
• Familiarity with software packaging best practices and application virtualization technologies.
• Knowledge of ITIL best practices and associated processes.
• Knowledge of a wide-array of end user peripheral devices such as printers, scanners and MFDs.
• Ability to effectively collaborate cross-functionally and build relationships to improve processes, issue resolution and user experience.
• Effective communication (written and verbal) targeted at a wide array of audiences.
• Individual must be self-motivated with the ability to actively participate in multiple large and complex efforts or projects simultaneously.
• Bachelor's degree in Computer Science, Engineering or Management Information Systems preferred

Awards & Accolades

• 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work® data as of March 2022. Compensation provided for using, not obtaining, the rating.
  • Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work® and Fortune® magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.
• 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
  • Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work® and Fortune® magazine, ranking No. 45.
• 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work®, data as of August 2021. Compensation provided for using, not obtaining, the rating.
  • For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For® ranking by Great Places to Work® and Fortune® magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.
  • 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work® in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
    • Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality.

About Us

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.