Location: Orlando or Copenhagen office hub

Fully remote from US & Europe also possible

We are seeking talented Solutions Engineers who will play a crucial role in our sales process by combining their solid technical knowledge with excellent sales skills. Our Solutions Engineers will be responsible for understanding the technical aspects of our market-leading product and effectively communicating its value to potential customers.

Your responsibilities

• Technical Expertise: In-depth knowledge of eloomi products. Understanding the technical specifications, features, and benefits and can effectively demonstrate how the product meets customer needs.
• Pre-Sales Support: Collaborate with the sales team during the pre-sales phase. Actively participate in customer meetings, presentations, and product demonstrations.
• Assist in assessing customer requirements, identifying solutions, and customizing product offerings to meet client needs.
• Conduct technical feasibility studies for RFP’s and propose appropriate solutions.
• Relationship Building: develop and maintain strong relationships with customers. Acting as a trusted advisor by understanding customer pain points, recommending suitable products, and providing technical guidance.
• Cross-collaborate with internal teams by actively listening to customer feedback and relaying it to the relevant department for product improvement.
• Proposal Development: contribute to proposal development and pricing strategies by working closely with the sales team to create comprehensive and accurate technical proposals that align with customer requirements.
• Provide technical documentation, specifications, and cost estimates to support the sales process- assisting in responding to requests for proposals (RFPs) and creating compelling presentations.
• Technical Presentations and Training: deliver technical presentations and training sessions to customers- effectively communicate complex technical concepts in a simplified manner.
• Staying up-to-date with competitor products, industry trends and emerging technologies relevant to our space.
• Partner with the sales team to provide technical expertise and support throughout the sales cycle. Ensuring that customer expectations align with the product's technical capabilities and communicate any technical limitations or constraints to the sales team.
  

Requirements

• Previous experience as a Solutions Engineer (or similar role e.g. Solutions Consultant) within the SaaS space
• Strong technical and problem-solving skills, with experience in software development and web technologies
• Excellent communication and interpersonal skills
• Ability to work independently as well as in a team
• Highly adept in managing multiple priorities and projects simultaneously
• Experience working with software partners and customers
• Experience within HCM or Learning SaaS is desirable
  

Welcome to eloomi

We are a fast-growing international software company with headquarters in Denmark and an office hub in the USA. We have customers in +30 countries. With only 8 years behind us, we have positioned ourselves as one of the leading recognized suppliers within Learning Management and People Development and US based customers really like eloomi. Yes, we know, we are a cool company.

We’re a unique workplace driven by exceptional people development and successful teamwork. Each employee contributes to building a diverse and positive work culture nurtured by a sharp vision and authentic engagement. By joining eloomi, you will have the opportunity to enhance your skills and focus on your career path. As an agile organization, we aim to empower our employees with great flexibility, transparent management, and inspiring learning.

We love passionate and motivated people (like you) to help us bring innovative solutions to our customers around the world. And by the way, we constantly work to ensure that eloomi is "the best workplace you ever worked at".

Ready to start an exciting journey at eloomi?

If you have questions about the position, feel free to contact Ioanna Pechlivanidou at ioanna@eloomi.com to learn more. Or drop us your application on careers.eloomi.com and you will hear from us soon!

eloomi is an equal opportunity employer, and we welcome all applicants. eloomi supports workforce diversity, and all applications will be considered equally and against the role profile regardless of color, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief.

See more at: www.eloomi.com