About the job
Department: Spa Operations
Position Title: Spa Manager temp to hire
Reports to: CEO
About: Value in Ourselves. Our highly educated and skilled team of providers offers the latest products and services designed to meet our guests' diverse needs.
Whether it is Body Contouring, Skin Rejuvenation, Facials, Injectables, or Fillers, we are equipped to meet all our clients' needs. We promise to deliver elevated medical aesthetic services within a luxurious, welcoming environment, and we want our clients to leave our Med Spa looking great and feeling fantastic. And we would love to have you as part of our team.
Coordinate Positions: Spa Manager works closely with a Collaborating Physician,
Nurse, Nurse Practitioner, Physician's Assistant, Esthetician, Spa Therapist, and Spa
Receptionist.
Subordinate Positions: Nurse, Esthetician, Spa Therapist, and Spa Receptionist
Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa, including ensuring that the spa meets and exceeds Guest service and sales expectations for the various services and treatments offered. The Spa
The manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections related to retail sales, service, and treatment sales, and ensuring that expenses are maintained within the budget provided.
Primary functions include, but are not limited to:
(1) providing outstanding Guest service and satisfaction
(2) revenue generation and enhancement
(3) staff management and training
(4) payroll and inventory management
(5) Financial management
(6) special events programming and marketing
(7) social media knowledge and expertise
Essential Behavioral Characteristics:
- Ethical Self-directed Honesty
- Positive attitude Empathetic Trustworthy
- Enthusiastic Creative Outgoing
- Team orientation Tenacious Detail oriented
- Self-motivated Integrity
Essential Skills:
- Organized
- Responsive
- Adaptive and flexible
Qualifications:
- Responsible Possess thorough Possess a thorough
- Problem Solver knowledge of spa knowledge of spa
- Relationship oriented services services
- Continuous Possess excellent improvement mentality interpersonal skills interpersonal skills
- Effective Customer service Comfortable consulting communication orientation patients regarding
- Time management/self Possess excellent cosmetic and nonmanagement conflict management cosmetic treatment skills options, techniques and
- Possess excellent treatment plans and problem-solving skills.
Physical/Mental Requirements:
- Standing for extended periods
- Ability to lift at least 30lbs
Work Environment: Spa environment
Competitive Bonus Plan
Job Type: Full-time
Pay: Up to $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Ability to commute/relocate:
- Cleveland, OH: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service (Preferred)
Work Location: In person
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