Staff Quality & Retention Job at Bamrec
Description: responsible for guaranteeing the quality of operations in Bamrec for new on boarding mentors. Their day-to-day work involves careful inspections and the enforcement of quality standards. Work directly with our event team to find out what issues they are facing, how we may improve and/or find solutions.
Duties:
- Create events that cater to the Muslim community
- Create onboarding training (work with mentor HR staff)
- Help mentors who need extra help
- Help mentors achieve their goals
- Work with event team to make sure their new mentors are at the best performance
- Creating socials for mentors (to build a bond in the team)
Qualifications:
- Knowledgeable with Muslims Practices
- Ability to remain calm and professional in stressful situations.
- Advanced communication and interpersonal skills.
- Empathy and patience.
- Advanced organizational skills.
- Personable
- Team leader
- Upbeat
- Energetic
Job Type: Full-time
Pay: $30.00 - $33.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Los Gatos, CA 95032: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
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