Strategic Account Manager Job at Service Wire Company
Strategic Account Manager
Reports to: Senior Director of Business Development
Reports to: Senior Director of Business Development
Location: Culloden, WV
Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking a Strategic Account Manager in Culloden, WV. If you are looking to join a great organization and an opportunity to become a part of our growing team, this may be the job for you!
Position Summary:
The Strategic Account Manager is responsible for retaining key accounts, maximizing Service Wire Company’s share of account/profitability within those key accounts, and further developing targeted existing customers. Keys to success include creating/executing a strategic account plan throughout the year, managing and enhancing relationships with select distributors, assisting in the design and execution of pricing and incentive programs, and continuing to build the Service Wire Company brand. To create stronger alliances with key customers, the Strategic Account Manager should successfully facilitate and champion new projects, promotions, programs, inventory positions, product, and services expansion across their customer base.
The Strategic Account Manager is responsible for retaining key accounts, maximizing Service Wire Company’s share of account/profitability within those key accounts, and further developing targeted existing customers. Keys to success include creating/executing a strategic account plan throughout the year, managing and enhancing relationships with select distributors, assisting in the design and execution of pricing and incentive programs, and continuing to build the Service Wire Company brand. To create stronger alliances with key customers, the Strategic Account Manager should successfully facilitate and champion new projects, promotions, programs, inventory positions, product, and services expansion across their customer base.
Task/Duties/Responsibilities
- Maintains communication with distributor partners on relevant topics including macro economy, industry metrics, new service or product offerings, product roadmaps, strategic plans, and beneficial activities
- Forecasts annual market sales and profitability per business unit at strategic accounts versus industry growth
- Follows and tracks distributor organization changes, key personnel including corporate officers, while cultivating and building relationships.
- Follow sales, inventory, and pricing metrics with each assigned distributor, down to the local level
- Prepares sales analyses/reports as required
- Ensure appropriate actions and focus are maintained on client retention
- Develops methods or tools to assist internal sales teams per business unit as well as distributor locations/districts/regions in reaching their goals; focuses on meeting monthly sales goals, driving utilization of key products and services, and selling new products and services in existing accounts
- Manages, negotiates, renews, and enforces customer contracts, including copper contracts and interprets contract laws for top management
- Represents the organization in industry association, corporate and NEMRA meetings, and provides market and client feedback to Engineering, Product Development, Operations, Marketing, and other pertinent internal departments
- Participates in budget preparation as well as expense management
- Other duties as assigned
Knowledge/Skills/Abilities
- Education – Bachelor’s degree in Business or Industrial Distribution preferred
- Category Management – Knowledge of distributor methodology, market approaches and value propositions vs channel competition, and how we position strategically
- CRM – working knowledge of Salesforce, IIR, and DISC processes
- Software – Microsoft Windows Tools
- Operations – Knowledge of the channel shipping/receiving methodology and operating systems
- Persuasion — Persuading others to change their minds or behavior, communicating value props
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Speaking — Talking and presenting to others in multiple formats to convey information effectively
- Coordination — Adjusting actions in relation to other's actions
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences
- Oral Expression — The ability to communicate information and ideas verbally so others will understand
- Written Comprehension — The ability to read and understand information and ideas presented in writing
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense
- Travel – Ability to travel up to 75% of the time both by vehicle or airplane
- Must be willing to undergo a background check, in accordance with local law/regulations
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