Supervisor, Commerce Planning & Strategy Job at Zenith
Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses. Zenith is part of Publicis Media, the media arm of Publicis Groupe.
The Supervisor, Strategy will work as a member a cross-functional team with ownership of e-commerce strategy and activation. They are responsible for building and maintaining an effective and productive relationship with the client. The Supervisor will support our dedicated commerce team in the creation, optimization, and execution of client’s e-commerce initiatives.
This position is both strategic and tactical in scope and requires the ability to apply detailed e-commerce knowledge to actionable insights and recommendations. They will assist the Associate Director and Vice President in driving strategic success within the team as well as helping to develop innovative strategies to meet and exceed client business objectives. The Supervisor will work in partnership with our Commerce Investment team on media plan development to ensure plans follow holistic commerce strategies and align back to objectives.
Role Objectives:
Assumes accountability and ownership of e-commerce program successes and failures
Owns the strategy and planning process as well as activation of e-retail programs
Monitors performance in order to leverage learnings for future strategic recommendations
Interfaces with other team members to share ideas, communicate service offerings, and to identify and deliver new solutions for clients
Keeps management apprised of key client opportunities, potential risks and other key nuances which affect the health of the business
Directs the work flow of all client programs, including initiation of projects across departments
Reviews client deliverables for quality and ensures that recommendations and work product are sound and viable
Creates digital account strategies and plans for each client
Provides excellent communication via phone, emails and direct contact
Effectively creates and delivers client presentations and provides thought leadership to clients
Commands data analysis of key metrics to identify, recommend and implement changes for increasing the performance of client programs
Meets specified deadlines
Embraces and encourages a culture based on teamwork, collaboration, and intellectual curiosity
Adopts stated account management standards and program management best practices
Assists in training, mentoring, and developing team members
Assists in the development and documentation of best practices for improving operational efficiencies within the team and the group
Bachelor’s degree or higher in marketing, advertising, business or equivalent
3+ years of media management experience with an emphasis on e-commerce platforms
Strong cross-media planning background; digital planning capability, including retail or Amazon, is highly desired
Deep knowledge of key retailers, their ecosystems, and go-to-market strategies
Experience in Consumer Package Goods industry (CPG) preferred
Past experience working on a pitch team is a plus, however prior experience working in a business development function is not required
Expert use of industry tools, and ability to learn and utilize Publicis Groupe proprietary tools
High cultural awareness and sensitivity
Comfortable navigating up, across, and diagonally; capable of voicing a strong POV with senior audiences
Excellent project-management skills; able to manage multiple projects & people
Skilled writer capable of drafting pitch-ready communication
High versatility and agility to work on projects across industries, markets, and agencies
Entrepreneurial spirit and high self-motivation
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation Range: $73,500 - $115,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.
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