Surgical Counselor Job at US Eye
SURGICAL COUNSELOR
About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation’s leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
About Griffey Eye Care: At Griffey Eye Care & Laser Center in Chesapeake, Virginia, our doctors and staff are dedicated to providing you with the most thorough, gentle, and modern service for your eye care needs. With over 50 years of combined service and experience in coastal Virginia as well as North Carolina we are dedicated to helping you see clearly. Our highly trained staff provide our patients with the most up-to-date technical and surgical techniques, with a personal touch. We take the time to ensure that each of our patients are fully informed of their options regarding cataract surgery, glaucoma treatment, vision correction, PRK or LASIK Surgery, eyeglasses, contact lenses, preventative or ongoing care, and whatever is needed to ensure the best eye care possible. At Griffey Eye Care, your eyes are our focus.
Job Summary: Surgical Counselors are responsible for educating patients on all surgery including cataract surgery options and LASIK procedures. They act as a liaison between the patient, surgeon, clinic staff, and surgical facility in all aspects of the surgical scheduling process. Schedules all patient surgery, pre-operative, and post-operative appointments. Reviews all surgical fees related to the procedure. Develops and distributes the weekly surgical schedule to key departments. They are responsible to continually monitor and the schedule looking for inefficiencies and attempts to organize the surgery schedule by filling surgery vacancies and rescheduling patients as needed. Counselors should make job related decisions and establish work priorities with limited supervision
Competencies:
About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation’s leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia.
About Griffey Eye Care: At Griffey Eye Care & Laser Center in Chesapeake, Virginia, our doctors and staff are dedicated to providing you with the most thorough, gentle, and modern service for your eye care needs. With over 50 years of combined service and experience in coastal Virginia as well as North Carolina we are dedicated to helping you see clearly. Our highly trained staff provide our patients with the most up-to-date technical and surgical techniques, with a personal touch. We take the time to ensure that each of our patients are fully informed of their options regarding cataract surgery, glaucoma treatment, vision correction, PRK or LASIK Surgery, eyeglasses, contact lenses, preventative or ongoing care, and whatever is needed to ensure the best eye care possible. At Griffey Eye Care, your eyes are our focus.
Job Summary: Surgical Counselors are responsible for educating patients on all surgery including cataract surgery options and LASIK procedures. They act as a liaison between the patient, surgeon, clinic staff, and surgical facility in all aspects of the surgical scheduling process. Schedules all patient surgery, pre-operative, and post-operative appointments. Reviews all surgical fees related to the procedure. Develops and distributes the weekly surgical schedule to key departments. They are responsible to continually monitor and the schedule looking for inefficiencies and attempts to organize the surgery schedule by filling surgery vacancies and rescheduling patients as needed. Counselors should make job related decisions and establish work priorities with limited supervision
Competencies:
- Ability to communicate effectively with patients, peers, supervisors, and team
- Ability to work in a collaborative environment with patients, physicians, and staff
- Excellent customer service skills are a must
- Ability to manage multiple, ongoing tasks while maintaining professional composure
Education and Experience:
- High School Diploma or equivalency is required
- Experience in Ophthalmology (preferred)
Position Type and Expected Hours of Work:
- This is a full-time position located in Chesapeake, VA.
- Travel to locations may be required.
Benefits:
401(K) Company Match
Medical and Dental Insurance
Vision Benefits
Flexible Spending Accounts
Pet Insurance
Disability Insurance
Life Insurance
Continuing Education
Paid Time Off
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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