Position Overview: The SS Coordinator, under the direct supervision of the Clinical Lead, is responsible for surgical scheduling for multiple surgeons. Ensures all parties involved in the surgical case have the appropriate information (patient, surgeon, MOC, anesthesia, etc). Frequent contact, coordination, and communication with all parties involved in surgical cases. Maximizes resources by eliminating gaps in OR schedule; makes recommendations/changes to fully utilize surgical time that will have a significant financial impact on surgical revenue.

Supervision: The Surgical Scheduling Coordinator will directly report to the Clinical Lead. All staff reports to the Practice Administrator.

General Responsibilities and Tasks:

• Schedules surgeries in a timely fashion.
• Manages the function of resources/efficiencies/utilization/operations.
• Coordinates/communicates with patient, surgeon, MOC, and financial clearance all necessary information to ensure the scheduled cases are completed.
• Communicates with patients all tests and appointments related to surgical procedures. (i.e. CT scan, pre-op appointments).
• Relays information to patients regarding preparation for laboratory tests, examinations, and procedures.
• Assures all patient correspondence (consent, orders, history, and physical, etc.) is transmitted to correct areas in a timely manner to streamline patient processing.
• Communicates and manages schedule changes and reports conflicts to nursing and anesthesia staff so equipment, supply requirements, and staffing can be adjusted.
• Proactively seeks to schedule/reschedule patients to efficiently utilize resources (e.g., backfill to cover cancellations or add urgent appointments).
• Addresses questions about procedural coding as well as obtaining pre-cert, prior auth, benefit questions.
• Will participate in policy development as it relates to surgical scheduling, paperwork management, etc.
• Manages OR scheduling issues remotely during times of emergency weather or other conditions.
• Provides guidance and assistance to the surgeon's offices
• Tracks special surgical precautions and takes action; for example, sleep apnea cases, pacemaker, etc.
• Participates in the training of other schedulers.
• Continually assesses problem areas; recommends and participates in training needs and /or provides detailed instruction and policy on improved methods.
• Recommends and/or implements changes to scheduling system as needed to ensure efficient flow. Adapts to changes in technology and software to ensure efficient office practice.

Qualifications/Education Requirements:

• Computer/technology savvy a requirement
• Surgical Scheduling experience is a requirement
• Experience with Insurance Verification

Physical Demands:

• Sitting, standing, bending, and stooping
• Must also be capable of lifting up to 25 pounds with no issues.

Benefits:

• 401(k)

• Paid in full medical insurance option for the employee.

• Paid in full dental insurance option for the employee.

• Generous PTO

• Vision insurance

• Life Insurance

Pay Range: $17-$20 per hour.