Trinitas Cellars is searching for a charismatic and energetic individual to join our team as a Tasting Room Representative. If you have a knack for creating an inviting and enjoyable atmosphere, then this role is tailor-made for you. We want someone who can light up the room with their warm personality and make our guests feel right at home.

Imagine being the gracious host, guiding our visitors through delightful wine tastings, sharing fascinating stories about our winery, and making their experience truly memorable. At Trinitas Cellars, we not only value your dedication and passion but also believe in recognizing and rewarding our outstanding team members. Alongside essential benefits like health, dental, vision, and paid time off, we offer competitive pay, wine club commissions and the opportunity to earn outstanding tips, ensuring that your hard work and exceptional service are acknowledged both financially and professionally. We take pride in fostering a work culture based on integrity, respect, and humility, encouraging you to think like a valued team member and contribute your unique insights and ideas to shape our business and create exceptional value for our customers. If you're eager to go beyond meeting targets and make a real impact, this is your chance to shine. Join us in spreading joy, celebrating the art of winemaking, and providing an exceptional tasting experience that will leave our guests raving.

Sounds like you? If you're nodding your head with excitement, then keep reading for more information on the job requirements and how you can be a part of our team dedicated to creating unforgettable tasting experiences and spreading the love for exceptional wines.

Customer Delight:

Be an enthusiastic wine ambassador, welcoming guests and assisting customers in selecting wines that perfectly suit their preferences, while sharing captivating stories about our winery's history and providing insider tips on local attractions.

Delight our customers with exceptional service that goes above and beyond their expectations, both in person and through engaging phone and email conversations.

Be the wine/brand expert by continuously growing your personal knowledge and sharing with our guests. With confidence and passion, guide them in making informed decisions about their wine selections, while also offering insights and recommendations about The Meritage Resort, the picturesque location for the tasting room.

Sales Superstar:

Channel your inner sales superstar and achieve or surpass our established sales goals for wine and wine club/subscription memberships. Your passion for our wines will be contagious, inspiring customers to take home their favorite bottles and join our exclusive wine club family or subscription service.

Master the art of Point of Sale (POS) transactions using our Tasting Room software (Wine Direct). Operate the cash register with finesse, effortlessly process returns, apply discounts, and even handle employee purchases like a pro.

Team Player

As a respected member of our small but dynamic team, we're seeking someone who knows how to bring the fun while working hard. Be ready to showcase your flexibility by embracing varying schedules and being available for special events, both on and off the property. With a shared sense of camaraderie, together we'll create a winning team that not only excels but also enjoys the journey. So, bring your positive attitude and get ready to be a superstar team player with our tight-knit crew!

Physical Demands

While unleashing your awesomeness in this role, be prepared for some physical activity! You'll frequently use your hands for tasks like opening wine bottles, polishing glasses, handling various objects, and giving high-fives of success. Standing for extended periods will be part of the gig, with occasional sitting, walking, pushing, pulling, bending, and reaching. And hey, we're in the wine business, so there will be times when you'll need to lift and move a case of wine weighing up to 45 pounds. (Remember, if it's over 45 pounds, don't be shy to ask for a helping hand.)

Work Environment:

Get ready for a work environment that is not only productive but also incredibly fun! The characteristics described here are representative of the exciting atmosphere you'll encounter while performing the essential functions of this job. From the vibrant energy of our team to the lively sounds of equipment in action, you'll be immersed in an environment where every day is filled with enthusiasm. We believe in making reasonable accommodations to enable individuals with disabilities to perform their essential functions and thrive in this enjoyable work environment.

This job posting captures the essence of the work being performed by those assigned to this role. It's important to note that it doesn't list every single duty and responsibility.

Trinitas Cellars is an equal opportunity employer, embracing diversity and fostering an inclusive work environment that combines passion, dedication, and a whole lot of fun.

Pay Range $19- $22/hour DOE

(ref. 50406)