Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.
We are seeking a Technical Program Manager, Retail Experiences on a contract basis to help develop and deploy high-impact retail technologies that power the retail displays and demo devices. This role is responsible for executing the demo strategy of product lines from the organization's group that are presented in all consumer-facing environments in the North Americas region including retail and global partner events. This role will act as the main point of contact for implementing Retail Demo and Display Technologies, operate cross-functionally, and manage the strategic design, planning, and execution of demos from prototype to end of life. The candidate in this role will manage and interface with internal marketing, third-party technical partners, content creators, channel marketing teams, and retail partners.
What You’ll Do:
Develop demo technical requirements for the organization's retail demo devices and lead the deployment of the product’s retail launch
Develop demo technical requirements for retail display partners in-region
Create demo best practices training and documentation for developers/partners
Help develop and maintain scalable retail technology solutions such as content and device management systems
Collaborate closely with Analytics teams to define key performance indicators (KPIs), set program guidelines, develop/select the right analytics tool, review demo/display engagement metrics and build upon the data to improve the customer experiences
Execute multiple retail demo content and software updates year-round across virtual reality (VR)
Assist stakeholders in the evaluation, selection, and revision of retail demo content
Partner closely with the Field sales team to understand potential issues and build tech solutions that are field-friendly and support fixture tech maintenance by building troubleshooting documents
Drive alignment between regional marketing teams and the core Demo team to ensure synergy with every demo install and update
Partner with regional marketing to ensure demos meet the requirements and specifications of different retailers
Build and track program budgets, develop a request for information (RFI)/request for price quotation (RFQ) documents to support technology vendor selection, build supplier statement of works (SOWs), and serve as the primary point of contact (POC) for technical vendors
Manage day-to-day relationships with retail technical support partners and scale the relationships accordingly
Must-Haves:
2 years of experience in technical project/product management, or equivalent
Deep understanding of Hardware and Software development processes
Hands-on experience with bug and project-tracking tools such as JIRA, Asana
Understand how to build and maintain project trackers for complex programs
Strong interpersonal skills, approachable and adaptable
Excellent communicator, with good verbal and written communication
Experience with navigating various organizational environments where culture and structure varies
Highly effective at managing conflict
Ability to address issues between stakeholders swiftly in order to maintain a positive team spirit that is consistent with the company's values
Understanding how retail devices and interactive display technologies are developed is a plus
Education:
Bachelor’s Degree in a technical field such as Electrical, Electronics, Mechanical or Computer Science/Engineering, or a related field
Master's Degree or other related advanced degree preferred
Project Management Professional (PMP) or Project Management Institute (PMI) Certification
Hours & Location:
M-F, 40 hours/week . This role will be onsite at our Customer’s Seattle, WA, Burlingame, Sunnyvale, or Menlo Park, CA location.
Perks are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program
Accrued PTO: Up to 15 days per 12 months on assignment
New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)
The salary range for this position is $70.23 - $85.23 per hour.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
We are seeking a Technical Program Manager, Retail Experiences on a contract basis to help develop and deploy high-impact retail technologies that power the retail displays and demo devices. This role is responsible for executing the demo strategy of product lines from the organization's group that are presented in all consumer-facing environments in the North Americas region including retail and global partner events. This role will act as the main point of contact for implementing Retail Demo and Display Technologies, operate cross-functionally, and manage the strategic design, planning, and execution of demos from prototype to end of life. The candidate in this role will manage and interface with internal marketing, third-party technical partners, content creators, channel marketing teams, and retail partners.
What You’ll Do:
Develop demo technical requirements for the organization's retail demo devices and lead the deployment of the product’s retail launch
Develop demo technical requirements for retail display partners in-region
Create demo best practices training and documentation for developers/partners
Help develop and maintain scalable retail technology solutions such as content and device management systems
Collaborate closely with Analytics teams to define key performance indicators (KPIs), set program guidelines, develop/select the right analytics tool, review demo/display engagement metrics and build upon the data to improve the customer experiences
Execute multiple retail demo content and software updates year-round across virtual reality (VR)
Assist stakeholders in the evaluation, selection, and revision of retail demo content
Partner closely with the Field sales team to understand potential issues and build tech solutions that are field-friendly and support fixture tech maintenance by building troubleshooting documents
Drive alignment between regional marketing teams and the core Demo team to ensure synergy with every demo install and update
Partner with regional marketing to ensure demos meet the requirements and specifications of different retailers
Build and track program budgets, develop a request for information (RFI)/request for price quotation (RFQ) documents to support technology vendor selection, build supplier statement of works (SOWs), and serve as the primary point of contact (POC) for technical vendors
Manage day-to-day relationships with retail technical support partners and scale the relationships accordingly
Must-Haves:
2 years of experience in technical project/product management, or equivalent
Deep understanding of Hardware and Software development processes
Hands-on experience with bug and project-tracking tools such as JIRA, Asana
Understand how to build and maintain project trackers for complex programs
Strong interpersonal skills, approachable and adaptable
Excellent communicator, with good verbal and written communication
Experience with navigating various organizational environments where culture and structure varies
Highly effective at managing conflict
Ability to address issues between stakeholders swiftly in order to maintain a positive team spirit that is consistent with the company's values
Understanding how retail devices and interactive display technologies are developed is a plus
Education:
Bachelor’s Degree in a technical field such as Electrical, Electronics, Mechanical or Computer Science/Engineering, or a related field
Master's Degree or other related advanced degree preferred
Project Management Professional (PMP) or Project Management Institute (PMI) Certification
Hours & Location:
M-F, 40 hours/week . This role will be onsite at our Customer’s Seattle, WA, Burlingame, Sunnyvale, or Menlo Park, CA location.
Perks are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program
Accrued PTO: Up to 15 days per 12 months on assignment
New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)
The salary range for this position is $70.23 - $85.23 per hour.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.