Join a rapidly growing company revolutionizing the transportation industry! Cargomatic is the #1 technology platform and digital marketplace for powering world-class, local trucking. Local trucking is the lifeblood of every regional economy, and yet this $82 billion industry still relies heavily on phone calls and fax machines. We are using technology to solve complex, real-world problems every day, and giving full transparency to the shipping process.

Cargomatic is transforming the way goods move around metropolitan areas by seamlessly connecting shippers with more than 22,000 professional drivers. It facilitates several thousand shipments per day, and cuts shipping-related carbon emissions by eliminating empty miles. We are solving complex, real-world problems for the industry, and giving full transparency to the shipping process.

Our approach enables our employees - at all levels, and in every role - to thrive in an environment of intellectual curiosity, where people are passionate about what they do and support each other to get the job done. Visit www.cargomatic.com to learn more.

Associate Technical Project Manager (Integrations and Customer Onboarding)

Cargomatic is in search of an Associate Technical Project Manager with agile project management skills to execute against our massive vision. Are you passionate about technology? Can you put the customer experience and value proposition before everything else? Can you take complex ideas and present them simply to both internal and external stakeholders? We’re looking for a customer success driven Project Manager to partner with our engineering and business teams to deliver a transformative experience and value to our customers.

Our ideal candidate has worked with customers and business users to successfully implement complex solutions. This individual enjoys building and deploying solutions that are easy to use and fully documented. We've got plenty of room for you to be creative, make an impact, solve impossible problems, and change an industry.

Note that we work with a Hybrid On-site model. Therefore, the base location for this role has to be either San Francisco or Long Beach, CA.

What You’ll Be Doing:

• Support Project Managers in onboarding customers, ensuring successful project execution and customer satisfaction
• Develop project plans, timelines, and budgets in collaboration with Project Managers.
• Track project progress against plans and provide regular status updates to Project Manager
• Collaborate with cross-functional teams, including account managers, implementation project managers, integrations engineering and QA to ensure successful project delivery
• Help manage marketplace participants’ API/EDI integrations along with Integration & Implementation leads
• Develop and maintain project documentation, including meeting notes and action items
• Test EDI and REST API interfaces for customer implementation
• Provide post-production support for customers & internal stakeholders
• Identify, investigate, and resolve EDI/API transaction errors or other issues
• Follow-up on all questions and requests directed to the support team in a timely manner until there is a confirmed resolution.

What We’re Looking For:

• 2+ years of relevant project management experience with a track record of successful software product deliveries for enterprises and SMBs
• Bachelor’s degree in Engineering or Business
• Excellent communication and collaboration skills.
• Strong attention to detail and ability to manage multiple tasks and projects simultaneously.
• Knowledge of project management methodologies, tools, and techniques.
• Ability to work independently in a fast-paced environment
• Familiarity with REST APIs, EDI Standards and Microservices
• Able to work autonomously and in a dynamic team environment.

Benefits & Perks:

• Competitive compensation (see below for details)
• Medical, dental, and vision benefits
• 401K company match program
• Flexible paid time off (PTO) and paid holiday.

The expected salary range for this role is $115,000 to $125,000. The actual base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

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