Technical Support Job at inSync Staffing
Desktop Support Technician
Pay rate: $24/hr
M-F 8am-5pm Plus OT and on -call
Duration Temp to Hire
Location Glenwood Springs, CO
Responsible for interacting and servicing our clients with any technical problem they are experiencing. Be helpful, relatable, and pleasant while diagnosing and fixing issues.
- Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
- Customize the customer experience for every individual
- All communication, instructions, and product knowledge to the level of the individual
- Determine the most cost effective repair to minimize customer downtime
- Prepare reports for analysis of product failure trends and service issues
- Service customers with technical issues they may have
Requirements:
- 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience
- A+ Certification or able to obtain within first 6 weeks of employment.
- Solid experience and understanding of IT services and products
- Enthusiastic about technology and willing to learn and stay on the cutting edge
- Able to transform technical IT solutions lingo into terms everyone understands.
Benefits (employee contribution):
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Type: Temporary
Pay: $23.00 - $24.00 per hour
Benefits:
- Health insurance
Schedule:
- Monday to Friday
- On call
Work Location: In person
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