We are seeking a Technical Trainer to come and join the Conger Team! This position would be based out of our Green Bay location but requires some travel to other Conger branches or customer sites.

Since 1955 Conger Industries has been family owned and has worked hard to become the number one forklift dealer in Wisconsin. We proudly serve the communities in and around Green Bay, Neenah, Wausau, Richfield and Upper Michigan with the industry leading material handling equipment.

As a Toyota Forklift Dealership, we service, maintain, recondition, sell, and buy forklifts. We have built our reputation by putting an emphasis on quality and are looking for people who strive to be one of the best at what they do.

Technical Trainer Job Description:

In this role, you will be responsible for providing the service staff with all required technical training and assists technicians with live technical troubleshooting to diagnose and repair material handling equipment.

Technical Trainer Job Responsibilities:

• Prepare and conduct technical training programs
• Assess training needs and certification requirements
• Deploy training to targeted personnel
• Prepare training material and classroom agenda
• Conduct presentations and webinars
• Create or source instructor materials
• Assist in computer-based and multimedia curriculum
• Continuously enhance technical instructional delivery and presentation skills
• Distribute Technical Service bulletin and other related technical information via email and review at monthly service meetings
• Update service information to be installed on technician tablets
• Assist technicians with troubleshooting issues
• Maintain records of each troubleshooting issue and report trends or repeat troubleshoot need to the Director of Aftermarket

Technical Trainer Job Requirements:

• Computer skills; operating systems and Microsoft Excel
• Excellent verbal and written communication
• Strong knowledge of electronics
• Experience developing, delivering, and managing training
• Strong experience in creating a range of training/teaching aids
• Attend training classes, seminars, tradeshows, and dealer meetings necessary to maintain current knowledge pertaining to technical training, industry, or product knowledge
• Keep required training certificates up to date
• Toyota Certified Trainer to be acquired
• Technical degree preferred
• Valid Driver's license

Technical Trainer Benefits:

• Monday - Friday day hours
• Great Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Retirement Plan (with company match)
• Paid Time off
• Employee Assistance Program

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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