Set Your Future IN MOTION

Manitou is purposefully committed to you, its people. We continue to elevate our success based on a “One United Team” focus that enables our purpose-driven and agile work environment. We pride ourselves in fostering a work-life balance that allows flexibility in people's day-to-day lives. In an era when talent is in-demand, you will find an unwavering commitment to your personal and professional growth.

ABOUT OUR COMPANY CULTURE:

As a worldwide leader in handling, access platforms and earthmoving equipment, Manitou Group’s mission is to improve working conditions, safety and performance throughout the world, while preserving people and their environment. We design, manufacture, distribute and service products and solutions for the material handling, access equipment and compact earthmoving activities that work smarter, safer and reliably while delivering value to our customers. Our high-profile brands include Manitou and Gehl, and we are proud of our network of 1,050 dealers throughout the world. With sales in 140 countries, our team of 4,500 people are committed to delivering exceptional customer satisfaction. We operate in more than 30 global locations to ensure proximity to our customers and services tailored to their needs.

Manitou continues on the forefront of innovation driving the green transition while also streamlining our operations guided by our customer-centric “New Horizons” roadmap. We are committed to providing safety and unique customer experiences worldwide. In sharing the same mission and values, our workforce remains engaged and passionate about what we manufacture and services we provide.

GENERAL ACCOUNTABILITY:

The Technical Writer position completes development and maintenance of documentation with guidance from Senior Technical Writers. General duties include developing and verifying portions of documents, completing editing reviews, and supporting various functions within the writing team. The Technical Writer reports to the Technical Publications Supervisor.

DUTIES & RESPONSIBILITIES:

• Creates individual procedures effectively to complete portions of a manual
• Identifies and completes illustrations and other images to complete procedures
• Completes editing of portions of documents, including those written by other employees, with a full understanding of all styles and standards
• Completes basic research and verification, working with subject matter experts throughout the organization
• Manages portions of documents, providing content to other writers
• Assists in management of individual projects and tasks
• Consistently focuses on customer satisfaction

EXPERIENCE:

• 0-3 years of experience preferred in a technical writing role

EXPERTISE:

• Technical knowledge, detail oriented, analytical and problem solving skills
• Experience with and understanding of structure authoring, DITA standard content, and/or content management systems
• Experience with and understanding of Adobe Creative Cloud software suite
• Experience with and understanding of Google Suite software
• Experience with and understanding of ERP systems
• Experience with and understanding of CAD/PIM systems
• Effective listening, oral, and written communication skills, including confident communication with superiors and peers
• Organized planning for managing daily tasks, with effective time management
• Ability to distinguish between crucial and trivial tasks, with effective prioritization of daily and weekly activities

EDUCATION:

• Education or experience in both communication and a pertinent technical field, or expertise in either communication or a pertinent technical field and demonstrated competency in the other
• Bachelor's Degree in technical communications or equivalent, or Bachelor's Degree in communications or engineering and demonstrated competency with communications and technical information

INTERNAL & EXTERNAL CONNECTIONS:

Internal customers the position will interact with:

• Technical communications colleagues overseas
• Engineering and product development team members
• Service, parts, and training support personnel
• Legal, marketing, and other subject matter experts
• Sales and product management team members

External customers the position will interact with:

• Dealer network and end users

LOCALIZATION AND TRAVEL EXPECTED:

• This position is located in West Bend
• Travel up to 10%

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OUR REWARDS & RECOGNITION:
In addition to an inclusive compensation package, we offer a comprehensive benefits program, including: Medical/Dental/Vision, 401k including employer match, tuition reimbursement, community-oriented volunteer program, wellness activities, employee and family activities throughout the year, and so much more! See for yourself why Forbes ranked Manitou within the top 125 for World’s Best Employers.

Applicants must be authorized to work in the United States.
Equal Opportunity Employer