Job Summary:

The Training Assistant will assist the Trainer and HR Department by developing, delivering, and implementing ongoing training for employees as required.

Duties/Responsibilities:

• Assists Trainer in all training needs may include support for new hires, for employees in new roles or with new assignments, and for organization-wide training on recruitment, client management, compliance, and company-wide system changes or policies.
• Assists trainer in creating How-To-Guides, step-by step processes from submittal to placement, contract and extension, etc.
• Manages and organizes training systems procedural manuals and supporting documentation for training programs and systems in accordance with organizational/departmental requirements.
• Prepares training status reports, exhibits, communications, and training desk procedures as required.
• Maintains current knowledge of IT system modifications, development of new software programs or services, and other pertinent changes that may drive training needs.
• Maintains records of completed training.
• Assisting in helping create a training manual for other departments (Client Managers, Therapy,Compliance) Including Virtual Trainings
• Maintains records of completed training.
• Scheduling 1:1’s with new hires.
• Assisting in listening to recorded calls and utilizing them for training purposes.
• Assisting in utilizing a Learning Management System and updating it accordingly.
• Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.
• Assists Trainer in creating training schedules for all company departments.
• Assist trainer in monthly new hire training courses.
• Work with the Marketing department to maintain company branding.
• Assist HR Director in onboarding efforts.
• Performs other related duties as assigned.

Supervisory Responsibilities:

• None

Other duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Skills/Abilities:

• Ability to patiently explain training and software material to new users.
• Excellent verbal and written communication skills.
• Organized with attention to detail.
• Proficient in Microsoft Office Suite or related software.
• Ability to work independently and as a member of the HR team.

Education and Experience:

• High School Diploma required.
• At least two years of experience in training or as administrative assistant required.
• Prior experience in healthcare staffing preferred.

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Omaha, NE 68164: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Teaching: 1 year (Preferred)
• Training & development: 1 year (Preferred)

Work Location: In person

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