Training Team Lead Job at Serco North America
Position Description:
If you are interested in supporting and working with our passionate team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
This is a B&P position contingent upon award of a contract.
In this role, you will:
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
If you love high profile and challenging projects supporting the US Coast Guard – Serco has a great opportunity for you! The Site Team Lead will support the US Coast Guard at their Training Center in sunny Petaluma, CA. Reporting to the Program Manager, the Site Team Lead shall provide leadership, mentorship, and subject matter expertise necessary to meet the client’s task order requirements. Bring your leadership and training expertise and collaborative skills and make an impact towards our nation's oldest continuous seagoing service and the capabilities of our US Coast Guard service members.
The successful candidate will help lead training efforts for US Coast Guard Training programs and systems.
If you are interested in supporting and working with our passionate team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
This is a B&P position contingent upon award of a contract.
In this role, you will:
Be the company representative to Site Contracting Officer Representative (Site COR)- Be responsible for managing the day-to-day operations of the contract at respective site
- Maintain operational proficiency of affected equipment in accordance with Branch Standard Operating Procedures
- Observe/assess/report on quality of all onsite instruction and review training programs, schedules and coordinate required support
- Conduct or facilitate Training Performance Analysis with respect to topics at Site
- Assist instructional design staff in course design and development to ensure continuity of training material, consistency of layout, presentation, and flow of subject matter
- Provide technical assistance and guidance on current instructional technology during the development of training aids and delivery method, to include knowledge of electronic-based solutions, desktop video conferencing, multimedia, audio, graphics, and distance learning technologies
- Assist the Program Manager in the daily management of training materials, preparation of periodic reports, interviewing, resume reviews, and onboarding of new contractors and the maintenance of records
- Develop monthly reports, prepare periodic deliverables, and assist in developing job aids and visual presentations
- Be involved in all employee/subcontractor hiring for respective site
To be successful in this role, you must have:
- A United States Citizenship
- Bachelor's degree in an Education, Business, or Management related field
- The ability to obtain/maintain/transfer your Secret clearance
- A minimum of One (1) year supervisory experience
- A minimum of One (1) year of project management experience
- Proficiency in using the following software applications: Microsoft Word, Outlook, Excel, & PowerPoint
- The ability to speak fluent English
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
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