Traveling Front Desk Sales Associate Job at MMJ Health FL

MMJ Health FL Palm Beach, FL

$1,000 Sign-On Bonus and Free Medical Marijuana Card!

MMJ Health is the leading medical marijuana licensing company in Florida. It all starts with the quality of service and the way we treat our patients. We have been voted Best Medical Marijuana Provider in Palm Beach for the Palm Beach Post's Best of the Best for 2020, 2021, and 2022 and our patient's improved health is our passion. Our philosophy is to pave the way for our patients to get their medicine and remedies as smooth as possible. Our team works together to make the process fast and easy for our patients to get their medical marijuana license and deliver a professional but kinder experience. It is important to us that every person that calls in, requests an appointment and walks in, gets a warm family feel from interacting with any of our staff members.

We are MMJ Health, Palm Beach's premier medical cannabis clinic. We offer a great work environment in the largest growing industry in the country and have huge room for advancement for those that are determined!

We are looking for a driven and task attentive individual to join our team as the first person our patient interacts with when coming into one of our 9 locations, the Front Desk Sales Associate. We have developed a very proven way of assisting patients to make sure to get them taken care of as efficiently as possible. You will be expected to follow these procedures as they are crucial to the success of not only our patient but also our company. You will be responsible for greeting and welcoming guests, checking them in, taking payment, taking their photo, explaining the process to them, keeping the doctor on time, bringing the patient into the doctors office, checking them out, explaining the importance of booking their next appointment, upselling our other services or products, and most importantly handling any objections or questions that the patient may have.

This is a traveling position. You will be traveling to one of our nine locations each day and setting up yourself and the doctor to see patients (Boca, Boynton, Lake Worth, West Palm, Palm Beach Gardens, Jupiter, Stuart, Port St. Lucie, and Melbourne). Mileage is fully reimbursed. You must have your own reliable transportation.

We offer a great work environment in the largest growing industry in the country and have huge room for advancement for those that show determination. Plus, FREE Pizza is supplied on Fridays!

Responsibilities:

  • Greeting and Welcome Patients
  • Check patients in
  • Taking payments
  • Taking ID photos
  • Explaining the process to patients
  • Keeping the doctor on time and meeting metrics
  • Bringing the patient into the doctors office
  • Checking the patient out
  • Convincing patients to book next appointment in advance and meeting metrics
  • Upselling our other services or products and meeting sales metrics
  • Inputting patients applications and completing them while they are being seen
  • Maintaining order and command of waiting area and patient flow
  • Most importantly handling any objections or questions that the patient may have
  • Making sure that you and the doctor have the necessary materials with you each day
  • Answer inbound telephone calls
  • Remind patients of upcoming visits
  • Develop and implement organized filing systems
  • Maintaining of general office and supplies
  • Completely comfortable with traveling to all locations
  • Perform all other office tasks
  • Assist the doctor as needed with medical records
  • Assist the doctor with the necessary technology to be effective

Qualifications:

  • Ability to pass a federal background check; no felonies - Required
  • Ample experience in running a demanding front desk, and dealing with difficult and or demanding patients
  • Sales and objection handling experience, needed to hit metrics for booking next appointments and retention
  • Must be able to handle a stressful work environment and demanding clients, patients can be tough to handle and it requires mental toughness
  • High school diploma required, Associates and Batchelor degree preferred
  • Proficient with Facebook, Instagram, Youtube, Twitter (Advertising experience on these platforms preferred)
  • Willingness to post to social media about what is going on at locations
  • Ability to prioritize and multitask
  • 100% Mastery of PC and Mac and shortcuts / commands - REQUIRED
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Takes directions well and ability to follow an exact procedure
  • Strong organizational skills
  • MUST have your own, reliable transportation,

Job Type: Full-time

Pay: $13.19 - $20.04 per hour

Benefits:

  • Employee discount
  • Health insurance
  • Vision insurance

Schedule:

  • 10 hour shift

Supplemental pay types:

  • Signing bonus

Application Question(s):

  • How do you handle a difficult or demanding patient while still working to retain them?

Experience:

  • Sales: 1 year (Preferred)
  • Front Desk: 2 years (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: On the road




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