Unified Communications Technology Engineer Job at Ball State University
Position Information
Ball State is a great place to work! In fact, Forbes has ranked Ball State University as the fourth-best midsized employer—and the only recognized education institution—in the State of Indiana. Learn More
Position Title
Unified Communications Technology Engineer
About this Opportunity
Ball State University’s Unified Communications team is looking for a dynamic, goal-oriented member to provide data and voice connectivity to the University’s campus. This position will involve monitoring, maintaining and evolving the campus data and voice network to meet the ever-growing needs of the campus community. If you have experience working on large and complex networks or think your information technology skills may be transferable, please apply.
Inclusive Excellence Statement
At Ball State University, inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We encourage applicants to familiarize themselves with our
Inclusive Excellence Plan to learn more about our commitment and to identify how you might contribute to these efforts.
Benefits and Community
https://www.bsu.edu/about/administrativeoffices/humanresources/jobs/benefits-and-community/professional-staff
Live Near Your Work - If you are considering living near the Ball State area, please visit the following link to learn more about relocation and living in east central Indiana:
https://www.bsu.edu/about/live-near-your-work
FLSA
Administrative Exemption
Hrs/Week
40
Length of Assignment
Full-Time At-Will
Position Function
Provide integration and unification of communication technologies; provide
ongoing monitoring, analysis, and support of the unified communication and network architecture; provide daily oversight of the campus communication system and related functions.
ongoing monitoring, analysis, and support of the unified communication and network architecture; provide daily oversight of the campus communication system and related functions.
Minimum Education
Bachelor’s degree from an accredited institution; OR Associate’s Degree plus an additional combination of education or experience in IT equivalent to 2 years.; OR High School diploma plus an additional combination of education or experience in IT equivalent to 4 years.
Minimum Experience
Three years of technical experience in Networking and Collaboration technology; ability to write proposals, act as a vendor liaison, make presentations to professional peers, and work closely with IT management.
Minimum Other
Excellent interpersonal and communication skills.
Authorization to work in the US
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Preferred Education
Bachelor’s degree from an accredited institution; OR Associate’s Degree plus an additional combination of education or experience in IT equivalent to 2 years.; OR High School diploma plus an additional combination of education or experience in IT equivalent to 4 years.
Preferred Experience
More than five years of experience in data networking, VoIP, or video-conferencing; experience within computer facilities in a large organization or university setting. Positive consideration will be given to relevant certifications (CCNA, CCNP, CWNA) and/or specialized training.
Preferred Other
Pre-Employment Screening
Requires successful completion of a background check.
Position Title(s) Supervised
None
Required Certifications
EEO Statement
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.
About Ball State University
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.
There's more to discover IN Indiana! Visit the following link to learn more:
IN Indiana
Department
Information Technology Services:120040
Department Information
The minimum salary for this position is $60,000.
Department Email or Phone Number
285-7904
Duties & Responsibilities
Ranking
1
Job Duty
Implement policies and procedures to ensure resource availability to meet
the communication needs of faculty, administrators, staff, and students.
the communication needs of faculty, administrators, staff, and students.
Ranking
2
Job Duty
Provide support in the planning, developing, and implementation of the
integration of services into the university Unified Communications data and voice network.
integration of services into the university Unified Communications data and voice network.
Ranking
3
Job Duty
Provide support to the senior staff in establishing standards for
communications hardware, software, applications, and services throughout
the university.
communications hardware, software, applications, and services throughout
the university.
Ranking
4
Job Duty
Provide training and guidance to junior staff in the analysis and management of the data and voice network.
Ranking
5
Job Duty
Process moves, adds, and changes for day-to-day operations of the data and voice network.
Ranking
6
Job Duty
Work within a trouble ticket environment and solve issues for customers in a
timely fashion.
timely fashion.
Ranking
7
Job Duty
Expect to be on-call and periodically work outside normal work hours for
scheduled and emergency non-scheduled work.
scheduled and emergency non-scheduled work.
Ranking
8
Job Duty
Provide continuing analysis, design, and integration of TCP/IP technologies,
such as but not limited to IPv.4, IPv.6, H.264, H.320/321/323, H.324M, VoIP,
SIP, 802.3, 802.11 Wi-Fi, 802.16 WiMAX, LTE, SS7/ISUP.
such as but not limited to IPv.4, IPv.6, H.264, H.320/321/323, H.324M, VoIP,
SIP, 802.3, 802.11 Wi-Fi, 802.16 WiMAX, LTE, SS7/ISUP.
Ranking
9
Job Duty
Consult with other departments on standards, regarding requirements for
communication networks and convergence issues.
communication networks and convergence issues.
Ranking
10
Job Duty
Provide support in providing, developing and maintaining communications
management systems for hardware, wiring, or other functions of
communication systems; provide internal communication and networking
analysis and support.
management systems for hardware, wiring, or other functions of
communication systems; provide internal communication and networking
analysis and support.
Ranking
11
Job Duty
Enhance interoperability across varying platforms and architectures.
Ranking
12
Job Duty
Install, operate, and maintain infrastructure components to ensure continued
and reliable availability of the Unified Communications network.
and reliable availability of the Unified Communications network.
Ranking
13
Job Duty
Provide ongoing support to users; communicate with clients and staff in
analyzing problems and requirements; recommend solutions; supervise and
assist with solutions.
analyzing problems and requirements; recommend solutions; supervise and
assist with solutions.
Ranking
14
Job Duty
Perform other related duties as assigned.
Posting Detail Information
Posting Number
202301282P
Desired Start Date
06/05/2023
Position End Date (if temporary)
Open Date
04/19/2023
Applications Accepted Through Date
05/03/2023
Open Until Filled
No
Information regarding transcripts
The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.
Special Instructions Summary
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