Neighborhood Health Center (Neighborhood) is growing and actively seeking a Vice President of Human Resources (VPHR). The VPHR will join a highly experienced, inclusive, strategic, and mission-minded organization as a key member of the Senior Leadership Team (SLT). The successful candidate will partner with the President/CEO and SLT in pursuit of our commitment of ensuring the creation of health equity in the communities we serve. We will do this through creating a better care experience, better health outcomes, better costs, and a thriving workforce.

The VPHR will be responsible for developing and executing on these initiatives with the President/CEO and SLT which will allow Neighborhood to pursue its strategy and mission. They will provide specific expertise, insights, and recommendations to building the strategic pillar of an engaged and thriving workforce through their senior level HR experience, proven talent acquisition and retention expertise, strategic, innovative and collaborative leadership style, a commitment to the mission and the greater WNY community, and as a kind, resilient, and adaptable team member.

For more than 35 years, Neighborhood has delivered high-quality and compassionate care to individuals and families, regardless of insurance status or ability to pay. As the VPHR you will have the opportunity to be a part of an organization that provides a kind, compassionate, comprehensive, patient-centered, holistic healthcare experience for all regardless of level of opportunity or current circumstances.

The VPHR will be a seasoned HR leader with significant experience leading, strategizing, overseeing, and implementing HR strategies, systems, and processes in growing organizations. The successful candidate will join a team of kind leaders and medical professionals focused on providing quality care to patients in order to improve health outcomes in Western New York.

Key competencies include:

• Mission-Minded and Socially Responsible

Senior-Level HR Leadership – Demonstrated Talent Acquisition & Retention Expertise Strategic, Innovative and Collaborative Leadership Style

• Kind, Resilient, and Adaptable Team Member

RESPONSIBILITES :

• Optimizing the Neighborhood mission, vision, values, strategic plan, goals, trauma informed resilience-oriented model and our definitions for diversity, equity, inclusion and justice to develop and manage organization-wide processes related to the life cycle of Neighborhood’s staff. With specific strategy for each:

• Attract and recruit; on-board; develop, train, transition and promote; retain, engage and recognize; administer leave management and benefits; performance management; separation

• Leading, advising, and researching best in class recruitment, retention, and employee engagement practices with a commitment to hiring and offering growth opportunities to people in the communities that we serve.

• Managing all HR staff, develop key HR metrics, create a regularly reported out on HR dashboard, track results, identify strategies, and implement tactics to improve outcomes.

• Taking a data-informed/mission-minded approach to decision-making by optimizing tools and resources such as the HRIS to support timely reporting and employees and managers in success.

• Using HR expertise to develop, manage and evolve as needed, the structure of the HR department with clear job responsibilities, as well as roles and accountabilities for all members of the HR team.

Coordinating compensation management including budgeting, the annual merit review, total compensation assessments and incentive compensation process. Ensuring all required personnel forms, HR policies and procedures and the Neighborhood Personnel Manual are reviewed, updated as needed and comply with all standards and regulations.

• Supporting payroll to ensure seamless year-end and W-2 processes.

• Partnering with the President/CEO and VP of Finance, the VPHR will budget for, evaluate and develop annual benefit renewals. Provide HR support to lead the roll out of the annual benefit renewal process.

• Monitoring New Hire HR orientation to ensure all compliance requirements are met and that it remains current with the mission, vision, values, strategic plan and goals of the organization.

Collaborate with Quality, VP of Strategy, Finance, Operations and Clinical Ops to ensure employee survey process is used to improve employee experience. Participating in the structure and success of the Neighborhood’s strategic plan through creating and managing HR programs, processes and policies.

• Working closely with the President/CEO to address current and forecast future HR needs in meeting the mission, vision, values and strategic objectives of Neighborhood.

• Working with the other Neighborhood key leaders to provide structure and support for supervisors with completion of performance evaluations to maximize communication outcome on employees’ performance, plans for improvements needed, goals for the next year and employee’s abilities to care for Neighborhood patients and meet the mission.

• Optimizing Neighborhood’s benefits. Hold HR staff accountable to perform enrollment process and enters new data in payroll program and follow-up on any benefit problems to completion.

• Collaborating with the Director of Training and Development and Director of Equity to identify Neighborhood competencies for success, evaluate talent gaps, and provide a structure and recommendations to educate all supervisors in matters on coaching sessions, verbal warnings, written warnings, resignations and termination to ensure agency uniformity and consistency with personnel policies and meeting any federal, state or local laws and legal obligations.

• Collaborating with the Vice President of Finance to ensure all payroll related policies procedures and projects are managed in a timely and effective way.

QUALIFICATIONS:

• Senior level HR leadership experience with strong talent acquisition and retention expertise.

• Demonstrated ability to design and implement innovative talent strategies to achieve organizational objectives.

• Progressive HR experience, including department leadership assignments with demonstratable results.

Experience & understanding of all applicable federal, state and local statutes, regulations and ordinances in the areas of labor and employment. Experience evaluating compensation and recommending best practices for application of compensation programs, policies, and procedures. Relevant educational background with demonstrated commitment to continuous learning and development.

• Experience working with diverse populations to create diversity, equity, inclusion, and justice to achieve common goals.

• Experience working in non-profit, healthcare or federally qualified health center preferred.

• Ability to present and promote HR initiatives and programs with all levels within the organization, including senior management.

• Ability to lead employees and outside consultants/vendors to achieve positive results.

• Self-starter with the ability to work independently.

• Strong interpersonal, coaching, and conflict resolution skills.

• High level of emotional intelligence.

• Highly analytical, organized, and accountable.