Weekend Client Scheduler Job at PureDropIV

PureDropIV Springfield, VA 22152

PureDropIV is looking for a part-time experienced Receptionist to manage all scheduling operations. Must be energetic, professional and quick to build a rapport with our clients. PureDropIV is a growing company bringing IV hydration and vitamins to our clients in the comfort of their home, hotel or place of business. PureDropIV is a women owed, nurse owned and operated business. We are looking for a Receptionist to help book clients and educate them on the services we have to offer. Our Receptionist will be a valuable asset in maximizing our nurse's weekend schedule.

This can be a very fast paced position, so previous scheduling experience is desired. Also must be a self-starter who has the ability to take initiative to change schedules, deal with cancelations and respond to client requests.

This is not a position with cold calling! We receive calls from interested clients and follow up with clients who have requested our services.

Responsibilities & Duties:

  • Answer all incoming client calls and texts
  • Monitor email account for leads and client emails
  • Educate clients of our services
  • Monitor nurse's daily schedule/availability
  • Maintain cleanliness of office

Must Have Skills:

  • Excellent communication skills
  • Strong phone skills
  • Creative problem-solving skills
  • Detailed and organized

What will your day look like:

  • Arrive at our beautiful office located in Springfield, VA
  • Grab a warm cup of coffee or tea
  • Log into the company laptop, throw on your headset and hit the ground running!
  • Answer calls and texts from clients
  • Call and follow up with all incoming leads
  • Monitor client facing email account and respond to clients when necessary
  • Monitor nurses schedule and availability to add additional appointments

Education/Experience Requirements:

  • High school or equivalent
  • Customer Service: 1-3 years
  • Admin Assistant: 1-3 years
  • Sales Experience: 1-3 years
  • Medical Terminology: 1 year (preferred)

Job Type: Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Weekends only

Ability to commute/relocate:

  • Springfield, VA 22152: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • This is a weekend (Sat & Sun) only position with 16-20 hours possible each week. Is that the type of position you are looking for?

Experience:

  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)

Work Location: One location




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