The position of Receptionist at Brookline Music School contributes to the daily office tasks within the School. Responsibilities include completing individual daily tasks assigned by management, answering phones, directing students and teachers in regards to scheduling, and other operational tasks.

The Receptionist also contributes to all administrative functions at Brookline Music School that support smooth operation, communication, and professional practices on a daily, monthly, and semester based time period. Ability to work evenings and weekends.

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Responsibilities:

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General Duties

• Greet guests in a professional, hospitable manner.

• Direct visitors to the appropriate person, studio and office

• Confidential communication with management staff about daily/ongoing issues.

• Communicate with students and teachers

• Communication Link between teachers and OP M

• Open and close the building

• Open studios and rooms when necessary.

• Perform general clerical duties in Google Suite and other task management software.

• Receive, sort and distribute daily mail/deliveries

• Supply replenishment: office, cleaning,

• Studio set-ups – check studios at beginning and end of day for equipment

• Recitals – programs, recital hall set-up and breakdown, receptions in the future, checking people in (time-limited)

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Maintenance of Emails, Phones, Texts

• Answer, screen and forward incoming phone calls

• Thorough handling and answering of all messages sent to the schools info email address

• Answering inquiries and recording new client information

• Answering client and teacher questions.

• Assisting with billing requests?

• Recording event scheduling conflicts.

• Handling of voicemails left for the front office.

• Ensure reception area and studios are tidy and presentable, with all necessary equipment and material

• Provide basic and accurate information in-person and via phone/email

• Perform other clerical receptionist duties such as filing, photocopying, printing.

• Knowing our programs and classes so that you can answer questions.

• Assist with scheduling issues and reschedule lessons promptly.

• Intake and record of scheduling requests and ongoing lesson or group schedule changes.

Administrative duties:

• Donor spreadsheets and letters

• Research on pricing and competition

• Website review

• General use of ASAP

• Administrative support/project work – various

• Manager of the Day

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This Job is ideal for Someone Who is:

• Dependable - more reliable than spontaneous

• Initiative - ability to assess a situation and take action to address it with help of management or independently if management is not available

• People-oriented - enjoys interacting with people and working in musical environment

• Team-oriented - cooperative and collaborative

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Job Type: Part-time

Salary: From $16.00 per hour

Schedule:

• 8 hour shift

• Day shift

• Holidays

• Night shift

• Weekend availability

Work Location: One location

Job Type: Part-time

Pay: $16.00 per hour

Schedule:

• 10 hour shift
• 4 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Mask Friendly

Ability to commute/relocate:

• Brookline, MA 02445: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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