At Genesis we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business, so that we can share the promise of Genesis with more people

JOB SUMMARY

Represent Genesis Health Clubs to prospective members; ensure they have a welcoming, informative, and enjoyable experience when they visit; and help inspire them to take the right next steps in pursuing their fitness goals. Maintain relationships with existing members and contribute to an overall high level of service and member satisfaction for the club. Assist and direct members/guests, monitor incoming inquiries, and ensure proper check in procedures are followed.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Overall Club Friendliness and Cleanliness Drive member retention in the club by:

a) maintaining name relationships with members and serving as a resource for their questions or concerns, and putting them in touch with the right staff as appropriate;

b) being present on the club floor and locker rooms, helping keep a clean and safe environment;

c) Ensuring members receive a friendly greeting/check-in and prompt attention to their needs.

• Serve Members . Strengthen member relationships by:

a) helping new members become comfortable in the club

b) listening to their needs;

c) presenting Genesis Health Clubs in a way that best connects with them;

d) establishing relationship with Genesis Health Clubs through straightforward, open dialogue; and inspiring them to achieve their goals

REQUIRED QUALIFICATIONS

Knowledge, Skills & Abilities

• All Genesis Membership sales and administrative processes

• Computer skills for using Genesis systems and other common applications as needed

• Strong customer service skills

• Strong communication skills both oral and written

• Organization skills

• Attention to detail

Minimum Educational Level/Certifications

• High school diploma or GED required

Physical Demands/ Environmental Conditions

• While performing the duties of this job, the employee is regularly required to stand for up to 8 hours and must talk and hear. The employee occasionally sits, walks, kneels, and reaches with hands and arms.

• Frequently required to lift and/or move up to 25 lbs.'

'Work Location: * One locationWork Remotely

• No

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Liberty, MO: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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