Window Installation Manager Job at Renewal by Andersen of Florida
Our Vision: "Setting the standard for excellence on every project."
Renewal by Andersen® careers offer unrivaled opportunity! We are a nation-wide leader in premium window and door replacement products, and we exemplify that premium standard in our work as well. We offer our employees a chance to work in a growing industry with opportunities to advance within the company. Our employees bring to life our key core values: integrity, alignment, achievement, balance and commitment. If these values are important to you too, we want you on our team!
Check out this video to see who we are!https://vimeo.com/543689842/eac87297f0
Summary:
Our Installation Process Managers supervise subcontractor crews and manage the installation process from start to finish. Installation Process Managers must excel at technical measurement and provide top-notch service to ensure Homeowner satisfaction and appropriate resource capacity for Renewal by Andersen of Florida.
What You'll Get:
- An Award-Winning Work Environment – Awarded Top 10 Best Place to Work 2 Years in a Row by the Orlando Business Journal and the Orlando Sentinel
- Fuel Card, and EPass for use of your personal vehicle
- Paid Vacation and 6 Paid Holidays
- Health, Dental, Vision, and Life Insurance
- 401K
- Work Schedule: Full-time Monday through Friday with occasional weekends
What You'll Be Doing:
- Ensure homeowner satisfaction, as measured through customer surveys, by training and coaching associates on technical capabilities and customer service. Regularly visit Homeowner work sites to audit existing and new processes.
- Meet or exceed Homeowner expectations on the timing of installation processes by having a capable workforce available to meet demand fluctuations. Lead the recruiting efforts as needed to meet workforce requirements.
- Meet or exceed planned margins and revenue dollar goals by having a capable workforce and using outsourcing as appropriate.
- Lead the safety initiates of the installation process to ensure safe practices are in place and are followed.
- Accurately measure the dimensions and determine installation processes for windows and doors.
- Ensure that all regulatory procedures and/or requirements impacting the installation process are met.
- Supervise installation process associates including performance planning, fostering open communication and answering team concerns and questions.
- Manage independent contractors (including contracts, selection, and training) to ensure that appropriate installation process capacity exists.
- Work directly with homeowners to resolve installation process issues.
- Directly manage all associates involved in the installation processes.
What You'll Need:
- Basic understanding of installation processes and requirements.
- Previous customer service experience and conflict resolution skills required
- Knowledge of applicable building codes and construction techniques.
- Previous work experience in recruiting and managing independent contractors.
- Basic computer skills and MS Office suite proficiency
- Ability to work and lead in a team environment.
- Basic financial knowledge. Previous P&L responsibility helpful, but not required.
- Must have a valid Driver’s License and clean driving record.
- Prior management experience preferred
- Previous window and door experience a plus
- Lead certification and Notary Public a plus
Must be able to pass a criminal background check.
Former U.S. military service members are encouraged to apply. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Tampa, FL 33619: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you willing to undergo a criminal background check?
Experience:
- Construction: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
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