Accounts Receivable Coordinator Job at Delta Dental of Rhode Island
Position Summary:
Responsible for posting of cash, collection processes, finance related customer service, set up of new groups and account reconciliations.
Essential Duties:
- Post and reconcile daily cash receipts including; lockbox, ACH and credit card payments.
- Aged Trial Balance review and resolution of old balances.
- Reconciliation of group account balance discrepancies.
- Set up new groups in Accounting system
- Respond to customer service inquiries from both internal departments and external customers
- For self-funded customers; Integrate invoices, send email to the customer and process payment.
- Assist enrollment department in resolving payment variances resulting from eligibility discrepancies.
- Group collection process through termination. Includes regulatory correspondence, phone calls, coordination of efforts with Sales department and communication with collection agencies.
- Perform other duties as assigned
Qualifications:
- Accounting/Finance Degree or 3+ years relevant experience
- Proficiency in Microsoft Office and Dynamics GP preferred
- Attention to detail and accuracy
- Professional customer service skills (including verbal and written communications)
- Proven ability to work as part of a team in a fast paced environment
Work Environment / Physical Demands:
- Typical office environment
Attendance Requirements:
- 40-hour workweek (M-F) as assigned and additional hours as required.
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